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The Biggest Missing Link In Your Workday Training And How To Address It

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Workday is the world’s biggest Human capital management (HCM) application. It has over 7900 customers globally and ended the year 2020 with more than 3200 new customers. * 

We should not be surprised by the rapid growth of Workday because the business world is understanding the importance of managing human resources efficiently and Workday is playing a major role in it. 

Workday is a complex application that caters to a broad segment of the corporate world and solves problems related to HR and Finance. 

This complexity of the application makes it difficult for users to adopt it. There are many courses, training programs, and tutorials that help Workday users to master the platform but it comes with its own set of perks and shortcomings. 

This blog will help you understand the Workday application, the best training media for it, and the major missing link in the mainstream training program that we’ve been talking about. 

Why do employees need to be trained on Workday?

The Human Resource technology field is getting bigger and bigger. The problems associated with people, processes, and finance are immense. To address problems like these, growing organizations need a solution like Workday.

It helps streamline the HR and Payroll process. Workday is also relatively easy to integrate with third-party applications and use the data to make informed business decisions. 

The top-level executives and managers can access information about their employees 24/7 from any device. It streamlines the HR and Payroll process seamlessly and provides a single hub for all HR-related data.

Workday is one of the few HR applications in the market that can bring together recruiting, onboarding, payroll, time management, attendance, talent, and HR management under one umbrella.

Workday is a comprehensive tool that empowers businesses to achieve their goals by providing a centralized platform for workforce data. So, it is always better to be trained on Workday and use it to its fullest for maximum impact. 

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Workday software training:

Workday implementation mainly varies from 6 months to 14 months, and on average, it takes 8.2 months to perform across any organization. When the implementation process gets delayed, it results in a negative ROI. 

Organizations must implement Workday and get their employees onboarded quickly to ensure faster ROI. The Workday free training service offers the Overview of Workday essentials and some of the Workday modules. In order to reap the full benefits, organizations must provide additional Workday software training.

Workday training cost:

The cost of training employees on Workday will vary depending on the size and complexity of your organization. In general, the larger and more complex an organization is, the more it will cost to train. However, every organization is different, so it’s important to consult with a Workday implementation expert to get an accurate estimate for your specific situation.

The cost of Workday certification is determined by the module you select based on your needs. Here are a few Workday training courses along with their pricing:

Courses  Pricing 
HCM Services Core  $2800 
HCM Practical  $875 
Medium Enterprise HCM  $200 
PRISM Analytics Consulting Core  $525 

How long will it take to learn Workday?

Workday implementations typically take between 9 and 18 months, depending on the size and complexity of the organization. Post-implementation, you need to train your employees on how to make the out of Workday. The time to learn Workday depends on your training program. With the assistance of free tutorials, you can learn the workday basics in 2-3 days, but additional training is required to understand Workday core concepts.

That’s where the Digital Adoption Platform (DAP) comes in. A DAP can help your employees learn Workday in real-time and ensures user adoption (More on this later!!)

What are the best Workday training methods? 

For Workday training, companies usually prefer the following methods: 

a. Classroom program: Some companies arrange special classroom-led training. Here, the instructor directly connects with the employees and tries to address their problems with the software. It takes a few weeks to a month to complete the course.  

b. Live-Online sessions: Online training methods are catching up and companies prefer it over classroom programs as it is affordable and flexible. Employees get the opportunity to interact with their instructor and get a better perspective. They can attend it from any location of their choice and focus on learning. 

c. On-demand Videos: Sometimes employees are busy and they may not have the time to attend the classroom or online training. For such employees, on-demand videos can be the perfect solution as they can access the course at any time or location. On-demand videos act as a great training tool that can complement online or classroom training methods. 

d. Certification Program: If the company is a Workday partner, employees might have an opportunity to get Workday certified and understand the application in great detail. Workday HRMS is the most popular certification and provides in-depth knowledge to the learner. 

After the training sessions are complete, employees must be able to refer to video snippets, knowledge base links, specific documents, contact support and have a collaborative session with peers. 

What is the missing link in Workday Training Programs? 

Even after going through a variety of training, employees are unable to show immediate results through Workday. The major reason for this is that people tend to forget at an increasing rate because of the forgetting curve

We, as human beings, have a habit of learning by doing things in real-time. Businesses are investing heavily in training and onboarding but they still incur heavy losses. According to Grovo, organizations lose $13.5 million per year per 1000 employees because of skill gaps and low employee engagement. 

It is unfair to expect employees to straightaway understand and use the Workday application as it takes time. There should be a few solutions that can help overcome this problem. 

The missing link in all these training programs is the unavailability of a solution that can address the immediate need of the employees and guide them at the point of need. 

One such solution is a Digital Adoption Platform, like Apty, which can guide employees through Workday and help them accomplish their tasks. It can also guide employees to other third-party web applications smoothly and help them take relevant actions with no prior knowledge about that application. 

DAPs make it easy for organizations to accelerate their Workday adoption rate and increase the software ROI in record time. A proactive DAP like Apty include capabilities like: 

1. Announcement for better communications:

This is one of the most important aspects of a Digital Adoption Platform. It notifies employees about any change within the HR processes or Workday application. It is also possible to launch a guided Walkthrough through an announcement to show employees the changes or any new feature update.

This type of feature comes in handy when companies change HR policy, process, or undergoes a Workday update, which happens frequently. 

You can embed videos, images, or just plain text in the announcement window and give employees the option to either see the knowledge doc, watch a video or launch a walkthrough. Such an option caters to both tech-savvy and non-tech-savvy audiences. 

2. In-app Learning for Effectiveness:

Learning should never be a task that employees dread but rather something fun that makes them confident about their job responsibilities. With Digital Adoption Platforms, companies can do just that.

In-app Learning for Effectiveness

They create walkthroughs for each functionality and let you customize workflows for specific job roles. It becomes easy for new users to consume this content as it is customized and segmented as per their profile.  

This way, they learn what is required and spend less time learning the information they don’t need. It saves time and effort that they can invest in their actual job. 

3. In-app Onboarding for Better Experience:

When employees use Workday for the first time, they may be overwhelmed with all its functionalities. To get them started, create a customized onboarding tasks list with your DAP and help them complete one task at a time. When they click it, a walkthrough is launched to guide them through the task seamlessly. 

Once they complete one task, they can start the next, and like this, they get familiar with the application in no time. Even if they forget anything, they can access these walkthroughs or the same content in a format of their choice, for example, PDFs, PPTs, videos, or knowledge base links. This way, a user masters the application over time without even leaving their desk. 

4. In-depth Analytics for Improved Decision Making:

Apty empowers businesses with application and user analytics which provides organizations insight to make important decisions. This insight involves aspects such as activity engagement rate, login/logoff time, avg time spent, objective completion rate, task completion rate, a task initiated vs abandoned, and more. 

In-depth Analytics for Improved Decision Making

These analytics help companies identify gaps in their existing HR process and allow them to create better training content to overcome those gaps. It helps them create meaningful and contextual content for employees. 

Get Your Training and Onboarding Right with Apty 

Workday is proving to be a revolutionary change for organizations by providing them with a comprehensive tool to manage HR. Enterprise-level companies are gaining better visibility into their employees but for that to happen, it has to be fully adopted by HR employees.  

This is where Digital Adoption Platforms (DAP) like Apty come into the picture. Be it employee guidance or gaining actionable insight with analytics, DAPs have got you covered. A good DAP can significantly boost your ROI as it lets you analyze the application usage, gain insights on who needs help and where it is needed, create personalize training content, and improve user adoption. 

There is no denying the fact that a tool like Apty is the missing link in successful Workday training and implementation. Apty’s proactive approach to workday adoption covers all bases, even before it is deployed. 

*Source: Workday Market Share 

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Krishnan Kaushik V

Krishnan Kaushik V

Krishnan is a Marketer and Content Crafter. He has an in-depth understanding of Digital Adoption, Transformation, and Enterprise applications that helps business to generate business outcomes. In his former life, he was an IIoT & Automation engineer. You can find him trying new recipes, riding a bike, and wondering about the most complex object on the face of the earth i.e Human Brain.

88% of Employees Think Leadership Did a Poor Job with Onboarding Process

Technology advancement usually brings many opportunities but not without its challenges. In this guide, we discuss some challenges faced while implementing Workday, solutions to said challenges, and the use of digital adoption solutions to drive better software adoption and employee experiences.

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