The Digital Adoption Platform that makes Enterprise Software Work

Apty is the best Digital Adoption Platform that goes beyond basic walkthroughs by empowering the application owners to focus on business processes and outcomes. 
HERE ARE SOME BADGES THAT APTY WON IN THE G2 WINTER 2022 REPORTS
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Here’s why businesses should invest in Apty - The Best Digital Adoption Platform

50%

Reduce process adoption time by 50%

80%

Slash training and support costs by up to 80%

300%

Ensure 300% faster adoption of any software

40%

Boost employee productivity by 40%

Here’s why businesses should invest in the Best Digital Adoption Platform - Apty

50%

Apty reduces process adoption time by 50%

80%

Apty cuts training and support costs by up to 80%

300%

Ensure 300% faster adoption with Apty

40%

Apty boosts employee productivity by 40%

Why Apty is the Best Digital Adoption Platform for Enterprises

Apty is the perfect Enterprise-ready DAP, that can effectively resolve the specific challenges faced by large companies. It helps businesses with process optimization, usage analysis and quick application adoption.

Apty powers one of the world's largest DAP deployments on Salesforce, supporting over 3 million users.

  • Create customized processes
    Since Apty sits as an overlay on any web-based software, you can customize workflows and simplify processes without making any changes to your Enterprise tech stack.
  • Less reliance on IT support
    Apty promotes self-service and empowers employees to complete their tasks from within the application, eliminating over-dependency on the IT support team.
  • Get more done in lesser time
    With its on-screen guidance, Apty helps the user to navigate through complicated applications. It helps the users to accomplish their tasks in record time.
  • Seamless cross-application guidance
    Apty helps users switch between applications to complete their tasks easily. A process that starts with a CRM and ends with an ERP can be handled easily with Apty’s in-app guidance.
Create customized processes Less reliance on IT support Get more done in less time Seamless cross-application guidance

Create customized processes

Apty seamlessly sits on top of any enterprise application, helping you simplify complex processes by customizing workflows without making any changes to the underlying application.

Less reliance on IT support

Apty promotes self-service and empowers employees to complete their tasks from within the application, eliminating over-dependency on the IT support team.

Get more done in lesser time

With its on-screen guidance, Apty helps the user to navigate through complicated applications. It helps the users to accomplish their tasks in record time.

Seamless cross-application guidance

Apty helps users switch between applications to complete their tasks easily. A process that starts with a CRM and ends with an ERP can be handled easily with Apty’s in-app guidance.

Hear it from Our Customers

KATIE B

Much Needed Solution for Success!

★★★★★

“This is a solution that my company has needed for a long time. We received demonstrations from multiple DAP companies and working with APTY just felt right. Customer support through the onboarding process has been amazing!”

G2 Review

BENNY F

Apty Keeps it Simple

★★★★

“DAP is the way to go for increasing adoption as well as improving user knowledge of software features. Apty keeps the content creation process simple and direct. It also comes with custom scripting capabilities.”

G2 Review

Get started with Apty to ensure successful Digital Adoption 

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Benefits of using Apty Digital Adoption Platform

Companies with the right digital adoption platform can not only improve employee efficiency but also maximize their tech stack ROI. Here are some of the benefits of leveraging Apty DAP.

Employee Productivity and Performance-2

Employee Performance

Apty improves employee performance by enabling self-learning through its intuitive walkthroughs and workflow automation.  

Digital Transformation-1

Digital Transformation

Apty helps you take data-driven decisions to maximize tech stack ROI & optimize your transformation efforts.

Employee Training and Onboarding

Training & Onboarding

Train & Onboard users faster and better with Apty’s effective segmentation capability that helps to create personalized content.   

User Support-1

In-application Self Support

Apty's ensures independent learning which in turn reduces the burden on your IT and Support teams.

Learning and Development-1

Learning and Development

Apty helps L&D Professionals spend lesser time on content creation and more time understanding user challenges.

Change Management-2

Change
Management

Streamline employee training, communication, and support to ensure successful change management.

Employee Productivity and Performance-2

Employee Performance

Apty improves employee performance by enabling self-learning through its intuitive walkthroughs and workflow automation.  

Learning and Development-1

Learning and Development

Apty helps L&D Professionals spend lesser time on content creation and more time understanding user challenges.

Employee Training and Onboarding

Training & Onboarding

Train & Onboard users faster and better with Apty’s effective segmentation capability that helps to create personalized content.   

Change Management-2

Change Management

Streamline employee training, communication, and support to ensure successful change management.

Digital Transformation-1

Digital Transformation

Apty helps you take data-driven decisions to maximize tech stack ROI & optimize your transformation efforts.

User Support-1

In-application Self Support

Apty's ensures independent learning which in turn reduces the burden on your IT and Support teams.

What makes the perfect Digital Adoption Platform?

A perfect Digital Adoption Platform helps the organization to analyze applications, processes, and its user behavior. It also helps businesses to create training content and optimize adoption strategy to align goals with desired outcomes.

Analyze users, application, and processes

  • Go beyond surface-level metrics
    Simply analyzing login rates and average sessions won't do. With Apty's powerful analytics and reporting, you can drive real adoption.
  • Understand user behavior
    Track and analyze how your users interact with your tech stack to address the gaps in your existing business processes.
  • Get segment-specific reports
    Capture user activity by segments, roles, functions, departments, and regions to get an in-depth understanding.
Go beyond surface-level metrics Understand the user behavior Get segmented reports

Analyze users, application, and processes

Go beyond surface-level metrics

Simply analyzing login rates and average sessions won't do. With Apty's powerful analytics and reporting, you can drive real adoption.

Understand user behavior

Track and analyze how your users interact with your tech stack to address the gaps in your existing business processes.

Get segment-specific reports

Capture user activity by segments, roles, functions, departments, and regions to get an in-depth understanding.

Create content that users need

  • Customize your training content
    Analyze the challenges of each user segment and create personalized content to minimize friction and boost adoption.
  • Reduce content creation time
    Creating content on authoring tools can be tough. Apty helps you to create and deploy walkthroughs within minutes.
  • Create content in multiple formats
    Apty simplifies training for each user with several learning formats like PDFs, PPTs, videos, SCORM, and walkthroughs.
Customize the content Reduce time to content creation Churn content in multiple formats

Create content that users need

Customize your training content

Analyze the challenges of each user segment and create personalized content to minimize friction and boost adoption.

Reduce content creation time

Creating content on authoring tools can be tough. Apty helps you to create and deploy walkthroughs within minutes.

Create content in multiple formats

Apty simplifies training for each user with several learning formats like PDFs, PPTs, videos, SCORM, and walkthroughs.

Improve software adoption

  • Evaluate training effectiveness
    Understand how each user segment is leveraging the training and onboarding content, and update your material accordingly.
  • Analyze activity patterns
    Create workflows on how users should be completing their activities and track compliance vis-a-vis the defined processes.
  • Improve business processes
    Apty empowers you with all the necessary insights you need to identify gaps in your existing processes and to fix them.
Evaluate the content usage Analyze the activity pattern Improve business processes

Improve software adoption

Evaluate training effectiveness

Understand how each user segment is leveraging the training and onboarding content, and update your material accordingly.

Analyze activity patterns

Create workflows on how users should be completing their activities and track compliance vis-a-vis the defined processes.

Improve business processes

Apty empowers you with all the necessary insights you need to identify gaps in your existing processes and to fix them.

Drive business outcomes

  • Guide users at their time of need
    Apty provides real-time, in-app guidance and encourages users to independently resolve any challenges they are facing.
  • Ensure business process compliance
    Apty's data validation ensures data hygiene and process compliance by alerting users when incorrect data is entered.
  • Track goals and measure the impact
    Apty Goals help you to monitor, analyze and predict the progress of process adoption and track its completion rate.
Guide users at point-of-need Ensure business process compliance Track the goals to measure the impact

Drive business outcomes

Guide users at their time of need

Apty provides real-time, in-app guidance and encourages users to independently resolve any challenges they are facing.

Ensure business process compliance

Apty's data validation ensures data hygiene and process compliance by alerting users when incorrect data is entered.

Track goals and measure the impact

Apty Goals help you to monitor, analyze and predict the progress of process adoption and track its completion rate.

Get in-depth insights with Apty

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Digital Adoption Platform Comparison

Digital Adoption Platform is a rather broad category. There are scores of DAPs in the market with a wide range of capabilities. Read on to understand capabilities of a few DAPs and find out which one works best for you.

Comparison Parameters Single page web-app ISV/B2C Enterprise applications
Key players Intercom, Helphero, Nickelled, Chameleon Spekit, EdCast MyGuide Apty, WalkMe, Whatfix
Primary use case Help users navigate through a website User onboarding, in-app training, usage tracking Employee onboarding, user guidance, change management, enterprise application adoption
Key features Used on single-page HTML apps, provide on-screen pop-ups and tips. Code-less, announcements, basic analytics Usage analytics, automation, business process compliance, goal-based analysis
Pricing $100 - $500 per app Free-trial, Customized quote based on MAU-(Monthly active users). $2000 - $100000 Value-based pricing - based on number of users, applications and complexity of the process

Note- Apty is one of the few DAPs in the market to cater to all three segments just as efficiently, even though at its core it is designed to enable enterprise adoption at scale.

How to Choose the Right Digital Adoption Platform for Enterprise?

The right Digital Adoption Platform goes beyond just walkthroughs and tooltips to empower your employees to accomplish their tasks and objectives efficiently.

Guided Workflows

Guided Workflows

Users can easily navigate through applications with Apty's walkthroughs & tooltips

In-app Onboarding Checklists

Onboarding Checklists

Simplify your onboarding & ensure that the process is thorough with Apty's checklist

Personalized Content

Personalized Content

Create tailor-made onboarding experience based on the job role, location, etc

LMS Integration

LMS Integration

Convert training content to SCORM format & export it to your LMS system in minutes

Realtime-Self Support

Realtime-Self Support

Empower users with Apty's 24/7, real-time support to encourage independent learning

Set customized goals

Set customized goals

Set & track custom metrics for each user group to analyze progress & boost adoption

Automation-1

Automation

Save time and boost employee productivity by automating mundane tasks

In-app Announcements

In-app Announcements

Make sure important notifications about new features or processes don't go unnoticed

Data Validations

Data Validations

Ensure data integrity by alerting your users in real-time when data is entered incorrectly

Mandatory Fields

Mandatory Fields

Make sure all important data is captured by making certain fields mandatory

Usage Analysis

Usage Analysis

Understand user behavior to identify gaps in processes & cater to their needs better

Apty is the best Digital Adoption Platform for your Enterprise Applications

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What is a Digital Adoption Platform?

A Digital Adoption Platform integrates with any web-based application to ensure successful software adoption by creating an incredible user experience.

A Digital Adoption Platform like Apty helps not only with software adoption but also with process adoption, enabling you to streamline business process compliance and ultimately, maximize ROI from your tech stack.

Why is a Digital Adoption Platform Important?

A Digital Adoption Platform can be critical for any business that is looking to increase ROI from its tech investments, ensure successful digital transformation initiatives, improve employee productivity or even streamline change management efforts.

Here are some of the benefits you can expect from a DAP.

Enhance employee experience

IMPROVE EMPLOYEE PRODUCTIVITY

Create seamless onboarding-1

STREAMLINE CHANGE MANAGEMENT EFFORTS

Enable business process compliance-1

ENABLE BUSINESS PROCESS COMPLIANCE

Empower users to achieve objectives

ENSURE SUCCESSFUL DIGITAL TRANSFORMATION

Software-ROI

MAXIMIZE YOUR SOFTWARE ROI

Digital Adoption Platform by Application

Enterprise applications are typically built for scale, and not for ease-of-use. But with Apty you can steer through even the most complex applications and use them effortlessly - be it Salesforce, Workday, ServiceNow, Microsoft Dynamics or any other web-based enterprise apps.

Digital Adoption Platform for Salesforce

Salesforce is one of the most widely used and powerful CRMs out there but when not used properly, it can be a dead investment. With an effective Digital Adoption Software, organizations can leverage Salesforce to its fullest potential and make the most of their investment.

A Digital Adoption Platform for Salesforce should be able to provide the following benefits:

Provide Detailed Insights

Apty helps you to understand how the users are interacting with the Salesforce cloud and other supporting applications. 

Enable Sales Team

Apty empowers the sales team and leaders with the required knowledge to navigate through Salesforce.

Seamless Migration

Apty's in-app Salesforce guidance enables users to seamlessly migrate from Classic to Lightning.

Decrease support cost

Apty enables self-service and provides on-demand help to your employees which helps reduce burden on your support team.

“Straightforward and Powerful”   - Administrator in Insurance

"The data-driven information about users is hands down one of the most valuable aspect of Apty. From a Salesforce administrator perspective, users of Salesforce are not often candid about their issues using functions or processes. Apty eliminate the need for that sort of specific user feedback. We are able to create walk thrus based on the metrics measured from Apty's dashboard. Additionally, I love that the core functionality of Apty is an overlay of Salesforce and the Partner Community in Salesforce allowing the users to get an interactive experience on any page. This eliminates some of the limitations for self-service in Salesforce."

G2 Review

Digital Adoption Platform for Workday

Workday is a comprehensive HCM application empowers not only the HR team but the entire organization. However, it is a complex application and organizations need to use tools like Apty to ensure successful Workday adoption.

A Digital Adoption Platform for Workday should be able to provide the following benefits:

Improve process compliance

With Apty's data validations and analytics, organizations can ensure regulatory compliance across the organization.

Empower your employees

Apty helps employees seamlessly navigate through the Workday application and accomplish their tasks in minutes.

Reduce the cost of training

Apty's helps you reduce Workday content creation time as well as overall training, support and maintenance costs.

Cross-platform Navigation

Apty enables users to easily move from Workday to other apps or vice-versa to complete their tasks effortlessly.

"Analytics that makes sense"   - Administrator in Information Services

“Features in the application are really notable, I like all of the features and everything is helpful for the analytics part. Detailed analytics and insights are provided by Apty to help us know where our employees are stuck and how the overall process is moving. Before Apty we never know where the employee is stuck and it took lot of time to resolve the issue, after this we are saving lot of time. ToolTips provided are of great use. Customization of reports is also a great feature.”

G2 Review

APTY IS THE TRUSTED DIGITAL ADOPTION PLATFORM FOR SEVERAL FORTUNE 500 COMPANIES.

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FAQs - About Digital Adoption Platform

1. How does digital adoption work?

Digital adoption is the process that aims to help the users to use any application to its fullest potential. It enables the users to achieve their goals and analyze the efficacy of the business processes.

It gives a comprehensive understanding of the application, process, and change initiatives to the users. The users are guided at each step to achieve their goals and their moves are analyzed to ensure successful digital adoption.

2. How do I choose a digital adoption platform?

The Digital Adoption Platform market is expected to grow at a CAGR of 15.5% and with each passing year, the DAP players are increasing. To select the perfect Digital Adoption software for your needs can be challenging. However, a robust Digital Adoption Platform should have features like:

  • Business Process Compliance
  • Ease of use/ User-friendly
  • Analytics
  • On-screen Guidance (UX)
  • Support

3. What is the most important key for a successful digital adoption process?

The important key is to start by analyzing the current state of application and process adoption. You can use digital adoption platforms like Apty to gain these insights. Then the AI engine of Apty will help to make sense of the data and help you to optimize the adoption process. You can customize content based on geo-location, job role, departments, and more.

Related Read

Digital adoption is a complex process but with the right tools and strategy, it can become easy. Learn how to get digital adoption right and improve the overall ROI for your organization.

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Selecting the right digital adoption platform can be challenging. Here are the top attributes that you must look for before starting the digital adoption journey.

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The success of digital adoption relies on the strategy that your organization follows. Uncover 14 key points that are essential for successful digital adoption.

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