The problem isn’t the software. It’s how it’s being used.
Apty makes any web-based application easier to use and provides actionable insights on how to improve efficiency and reduce training and support costs.
The built-in usage tracking for most enterprise software solutions lacks the detail needed to get a clear picture of how effectively your employees are using the system. You need to do more than record how frequently someone logs in. Logging in and actually completing your work are two different things.
The advanced tracking tools in Apty can be enabled in less than a day and immediately begin tracking data on how employees interact with the program and how they complete your processes.
Companies often invest in more training or support resources without identifying the real issue. Apty helps you determine the actual problem.
With Apty, you can deploy help at the user’s exact moment of need - when they’re using the software. Apty helps you know the exact steps or screens where employees are struggling. To overcome those roadblocks, use our on-screen guidance to show users how to complete a task or prompt them to correct errors.
Traditional training methods often fail to overcome users’ top pain points because employees frequently forget most of what they learn from classroom training.
Apty eliminates user confusion and frustration - whether you’re solving a problem for existing users or trying to onboard new hires.
Repetitive or mundane tasks also create pain points for employees. Remove the burden of completing these tasks with the help of robotic process automation (RPA) and artificial intelligence (AI).
What typically may have taken 10 or 15 minutes for a user to complete out on their own is now possible in a matter of seconds with automation. Apty leverages chatbots to help people automate their routine work without even having to open your software.
Apty’s easy-to-use interface allows you to add automation to your enterprise software without investing the time or money on custom development.
"It used to take 60 to 100 days for a project to get through the process. Now, we’re down to 20. Apty increased our speed, quality, and accuracy."
“When you’re making decisions about $100 million projects, you need to be able to trust your data. Apty's front-end validation heads off bad data getting into the system.”