Long gone are the days when people worked in the same company throughout their entire career. The working culture has completely changed.
It’s no longer impressive for an employee to have an extended work experience within a single company. They look for several positions across different companies, as it signals their flexibility, ability to adapt, and expertise in multiple areas.
Granted, training new employees every year or two can be a bit impractical and inefficient for businesses. However, employees are now changing jobs more frequently than ever, and companies can do nothing to slow down this process. Luckily, there is a simple solution.
Proper employee onboarding can help companies retain their top talent who will deliver impressive results in the shortest time. Keep reading to learn everything about perfecting your employee onboarding.
Poor Employee Onboarding Tactics
First, let’s take a closer look at some onboarding practices used by many companies that you should avoid at all costs. Understanding the common mistakes is the first step to preventing them during your onboarding process.
1. Lack of Preparation
With so many job opportunities available to those willing to work, companies alone aren’t choosing candidates but candidates are choosing companies too.
Employees look at every detail that would suggest whether they want to work in the given environment or not. Being unprepared for the employee’s arrival will immediately paint a negative picture of your company.
Unclear agenda, unstocked supplies, and a messy desk will suggest to the employee that this might not be the organized company they hoped to work at.
2. Lack of Clarification
Clear communication is the first step to connecting with incoming employees. HR representatives often give only the basic information regarding the job position, leaving employees wondering about many things.
Failing to clarify details and features of a job position can lead to further issues, with newly-hired employees believing they’re not doing the job they were hired for, often resulting in conflict.
3. Too Much Information
Just as not giving enough information can lead to problems, overwhelming employees with information can also have adverse effects.
It’s crucial to find a balance and identify key details that must be discussed, leaving other, less-important details for another time.
4. Disorganized Onboarding
Most HR managers are swamped with tasks and obligations, but that doesn’t mean employee onboarding has to suffer.
Disorganized and ineffective onboarding that doesn’t deliver a seamless experience and makes new employees jump into work right away leads to workers feeling exhausted quite early on.
Consequences of Poor Employee Onboarding
The onboarding practices highlighted above can lead to numerous adverse consequences and unplanned costs within a company.
Businesses must spend a certain amount of money, time, and effort on the recruitment process, but if employees leave quickly after arriving, it’s necessary to repeat the entire process all over again.
The average cost of replacing an employee ranges between 50% and 60% of their annual salary. These costs include:
- Training period
- Mentoring period
- Resources used
- Loss of productivity until the newly-hired employee becomes proficient
First-Rate Employee Onboarding Tactics
Now, since you’re familiar with how not to conduct employee onboarding, let’s go through the seven steps that will allow you to perfect your employee onboarding technique.
i. Create an Agenda
Coming up with an insightful agenda is the initial step towards creating an effective employee onboarding program.
Be sure to include onboarding program goals, success measurement indicators, required resources, the length of the program, and employees involved in the process.
ii. Detect Different Learning Styles and Personality Types
Every employee is unique, and a one-size-fits-all training approach won’t deliver optimal results.
Instead, identify different learning preferences and personality types among employees and find different methods to make the material more approachable and digestible.
iii. Invest in a Useful Handbook
It’s unrealistic to expect employees to remember everything mentioned during training unless they have a guide or notebook to find the information.
Writing a guide with the crucial information gives employees material to refer to at any time.
iv. Set Objectives and Milestones
HR managers can often place their expectations too high for new employees.
By formulating objectives and milestones, employees should pass through different stages of their onboarding process, while the managers can retain their motivation and ambition to educate and train others.
Objectives and milestones are also great indicators of employee onboarding performance, which you can use to provide feedback to workers.
v. Use Every Moment
Employees learn best from real-life examples. Don’t limit your training and education to a specific period but use every opportunity to introduce new and valuable information that employees could benefit from in the future.
vi. Ask for Feedback
Allow your employees to express their opinion about the onboarding process. Whether you opt for oral feedback, a quick questionnaire, or a detailed survey, any type of information is valuable and useful.
Praises and constructive criticism are handy indicators of what should stay in the programs and what could be replaced or left out.
It’s an opportunity to improve employee onboarding and make it even better for later recruits.
vii. Use Employee Onboarding Software Tools
If you want to incorporate all of the above steps to perfect your employee onboarding, investing in employee onboarding software is the easiest way to do so.
These tools are flexible and customizable, and deliver outstanding results in record time.
With online employee training software, you can upload learning materials, cater to different learning styles, access objectives and milestones, track employee performances, and hand out and receive feedback.
Make the Most of Your Employee Onboarding!
There are many steps to ensure that your employee onboarding program checks all the boxes. Companies can choose various methods and techniques to complete their training programs.
However, more and more companies go for employee onboarding software tools that equip them with all the necessary support.
By implementing these steps or simply by investing in online employee training software, you can quickly bring your employee onboarding to perfection.
This is a guest blog from Kamy Anderson.