Navigating Digital Change Management with ServiceNow®: A Comprehensive Guide
ServiceNow is a cloud-based platform designed to help organizations manage their workflows and IT services. With its focus on providing a centralized solution for IT service management (ITSM), ServiceNow has become a leading player in the IT industry, expanding its services to cover HR, customer service, security, & more.
As with any advanced technology solution, implementing ServiceNow can come with its share of challenges. On average, ServiceNow implementations can take anywhere from 6-12 months, with some taking up to 18 months depending on the industry and customization needs. This guide will help you avoid pitfalls and accelerate rollouts and ServiceNow adoption.
As ServiceNow continues to expand its services into various management spheres, it will remain a key player in the IT industry for years to come.
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–Trevor Jerue - Knowledge Manager - University of South Carolina