Customer acquisition is 25x more expensive than customer retention. Apty helps you better engage with your users and solicit timely feedback so you can boost satisfaction, reduce churn and improve overall customer experience.
Apty’s on-screen guidance is available 24x7 so users can get help when they need it. This is important as users no longer have to wait to get their issues resolved.
Apty simplifies survey deployment and feedback collection. Triggering surveys directly via the application improves response rates and customer engagement.
Leverage product tours to encourage your users to engage with and adopt newly launched features or to introduce upselling opportunities.
Create and publish custom software walkthroughs to increase customer engagement in a matter of minutes with Apty’s code-free Editor.
Understand user challenges better with analytics. Use data to offer them relevant solutions and improve user engagement and experience.
Drive user engagement by delivering the most relevant content to your users, based on what features users will utilize most or their subscription tier with audience segmentation.
Encourage better user engagement by using product tours to introduce new features and upsell opportunities with in-app announcements.