Enhance User
Engagement

Apty helps improve customer engagement by soliciting feedback and building custom product tours.

Transform User Engagement with Custom Product Tours

How Apty Can Help

Customer acquisition is 25x more expensive than customer retention. Apty helps you better engage with your users and solicit timely feedback so you can boost satisfaction, reduce churn and improve overall customer experience.

Guaranteed With Apty

  • Improve customer experience and satisfaction
  • Improve feature adoption
  • Decrease customer churn
  • Increase survey response rates

Increase User Engagement

Offer Real-time Support

Offer Real-time Support

Apty’s on-screen guidance is available 24x7 so users can get help when they need it. This is important as users no longer have to wait to get their issues resolved.

Solicit In-app Feedback

Solicit In-app Feedback

Apty simplifies survey deployment and feedback collection. Triggering surveys directly via the application improves response rates and customer engagement.

Drive Feature Adoption

Drive Feature Adoption

Leverage product tours to encourage your users to engage with and adopt newly launched features or to introduce upselling opportunities. 

The Complete DAP for Modern SaaS Applications

Quickly create and update product tours

Create and publish custom software walkthroughs to increase customer engagement in a matter of minutes with Apty’s code-free Editor.

Improve User engagement with Data-driven insights

Understand user challenges better with analytics. Use data to offer them relevant solutions and improve user engagement and experience.

Customize content based on segmentation

Drive user engagement by delivering the most relevant content to your users, based on what features users will utilize most or their subscription tier with audience segmentation.

Promote new features and upsells

Encourage better user engagement by using product tours to introduce new features and upsell opportunities with in-app announcements.

User Engagement Features

  • Audience Segmentation
  • Content Creation
  • Contextual Guidance
  • Data Validations
  • In-App Training
  • Launch Management
  • Multi-Language Support
  • Reporting/Analytics
  • Self Service Tools
  • Surveys & Feedback
  • Announcements
  • User Onboarding

WHAT'S YOUR RETURN

HOW APTY DELIVERS GROWTH

80

INCREASE

In User Engagement and Customer Retention

60

FASTER

Adoption of Features and Product

70

SAVINGS

In manhours spent on Support Ticket Resolution

IMPROVE YOUR CUSTOMER ENGAGEMENT WITH APTY.
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