ServiceNow helps your organization become more effective and productive and provide the support your teams need to complete their work.
However, the platform only works when your team is fully trained, empowered, and eager to use all its tools and capabilities. Apty helps you get the full value from your investment in ServiceNow.
Apty increases employee proficiency with ServiceNow so you can:
Apty makes ServiceNow easier to use and provides actionable insights on how to improve your efficiency and reduce your training and support costs.
Apty analytics allow you to identify where the hang-ups are in implementing ServiceNow and how to help your workforce overcome their challenges with the system.
Agents using ServiceNow face a wide variety of requests. Processes and approvals may vary depending on the platform, business unit or urgency. Eliminate any confusion with Apty's self-guided wizards.
Apty quickly onboards new employees to ServiceNow. With Apty’s guidance, a new employee can start using ServiceNow on their first day - with no additional training.
Apty solves data quality issues by enforcing your company’s business rules on any field. Apty’s validations prompt users to fix errors in real-time as they’re working in ServiceNow.
Apty helps you realize the full benefits of ServiceNow by streamlining routine tasks.
What used to take hours can be done in minutes with Apty. Guided workflows help employees easily navigate ServiceNow and on-demand help and real-time data validations ensure they can complete their tasks quickly and accurately.
With Announcements inside ServiceNow and validations to ensure each entry conforms to your processes, you can quickly communicate and execute changes.
Adopting ServiceNow using traditional methods requires countless hours of training, hiring consultants, and additional support staff. Apty allows users to learn as they interact with the program, eliminating the need for ineffective classroom training sessions.