Enable Self-Support for
Users

Apty’s on-screen guidance creates better customer self-service and helps users solve their issues in real-time.

How Apty Can Help

Self-support drastically reduces your support cost while also offering a better Customer Experience. Apty’s guided walkthroughs help users step-by-step, so they can resolve their issues 24x7, without waiting on your support team.

Guaranteed With Apty
  • Reduce support tickets by up to 70%
  • Lower your support costs.
  • Improve Customer Experience and satisfaction.
  • Improve feature adoption.

Simple and Effective Product Training

Offer Real-time Support
Offer Real-time Support

Apty’s on-screen guidance is available 24x7 so users can get help when they need it. This ensures a seamless, hassle-free experience.

Minimize Your Training Costs
Slash Your Support Costs

Apty helps users solve their most common issues and frees up your support resources and reduces ticket count.

Improve Your Product
Improve Your Product

Self-support usage data helps you determine what product enhancements and tweaks need to be added to your roadmap.

The Complete DAP for Modern SaaS Applications

Solicit in-app feedback from users

Leverage Apty’s in-app announcements to solicit feedback from users to gauge the quality of your support.

Quickly create and update your support content

Create and publish custom walkthroughs and other support content in a matter of minutes with Apty’s code-free Editor.

Improve User engagement with Data-driven insights

Understand user challenges better with analytics. Use data to offer them relevant solutions and improve user engagement and experience.

Customize content based on segmentation

Deliver different content depending on which features users will utilize most or by subscription tiers with audience segmentation.

Self-Support Features

  • Audience Segmentation
  • Content Creation
  • Contextual Guidance
  • Data Validations
  • In-App Training
  • Launch Management
  • Multi-Language Support
  • Reporting/Analytics
  • Self Service Tools
  • Surveys & Feedback
  • Announcements
  • User Onboarding
WHAT'S YOUR RETURN

HOW APTY DELIVERS GROWTH

80
INCREASE

In User Engagement and Customer Retention

60
FASTER

Adoption of Features and Product

70
SAVINGS

In manhours spent on Support Ticket Resolution

IMPROVE YOUR CUSTOMER EXPERIENCE WITH SELF-SUPPORT POWERED BY APTY.
TAKE A FREE TRIAL