1.What is User Onboarding?

User Onboarding is the step-by-step process of helping users of a software to interact with and become proficient in using it to its fullest capacity. Successful user onboarding experiences create loyal and delighted customers.

2.What does a User Onboarding Software do?

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

3.Why is user onboarding important?

In the SaaS industry, a great user onboarding process could be the difference between free trial users and paying customers. Onboarding new users allows you to give them a guided tour of your product’s capabilities, helping them see the value they can derive from your product.

4.How can I improve the user onboarding of my SaaS product?

A simple and effective way to improve the user onboarding of your SaaS product is to invest in a User Onboarding tool. It helps you create interactive guides with which you can enable your users get started with using your software in no time at all!

5.What features should I look for in a User onboarding software?

Audience Segmentation, Content Creation, Contextual Guidance, Data Validations, In-App Training, Launch Management, Reporting/Analytics, Self Service Tools, Surveys & Feedback, Announcements, Tooltips, Centralized Knowledge Center, etc.

6.What are the benefits of a user onboarding software?

Here are some of the biggest benefits you will enjoy, by investing in a user onboarding software are Increased conversion from free trial to paid customers, Improved product onboarding experience, Minimal Training & Support costs, Increased User Adoption rates, a world-class Product experience and an impeccable user engagement.

7.Can I increase my SaaS product’s adoption rates with better onboarding?

Absolutely. A great user onboarding will definitely help improve adoption. In fact, Apty is one of the very few Digital Adoption Platforms that caters to SaaS products and their user onboarding challenges. With Apty you can see up to 3x faster user onboarding and product adoption.

8.How do I get started with a user onboarding software?

It doesn’t get simpler than Apty. Click on the Free Trial button and jump start your journey towards a faster and better user onboarding.

9.Which is the best User Onboarding Software for SaaS?

There are multiple onboarding software in the market like Appcues, Userlane, Userpilot, Walkme, etc. But not all of them cater to the SaaS industry the way Apty does. Apty’s SaaS Growth Catalyst is a suite designed to meet your exact business needs.

10.Is Apty a free User Onboarding software?

You can get access to Apty’s User Onboarding tool for free by signing up for a Free Trial.

Product Training Made Easy

Why Apty is the Best Tool for Product Knowledge Training?

How Apty Can Help

Delivering impactful Product Training with traditional training methods is almost impossible. Apty’s on-screen guidance helps your users quickly learn and adopt your software, helping them see value in it immediately.

Guaranteed With Apty

Decrease training cost
Deliver more engaging training
Increase user proficiency
Improve feature adoption

Online Product Training – Made Easy & Effective

Provide 24/7 Product Training

Apty’s on-screen guidance is available 24x7, so users can leverage an on-demand training of your application as and when they feel like they need help.

Accelerate User & Feature Adoption

Unlike Traditional trainings, Apty’s in-app training helps new users learn while they are using your software, so they’ll master the application faster.

Lower Product Training Costs

Conducting individual training and onboarding sessions with users is expensive. Apty delivers better results at a fraction of the cost of traditional methods.

Engage new users with Interactive Product Tours

Transform your User Onboarding experience with Apty’s built-to-impress software walkthroughs and product tours.

Improve Customer Experience and Satisfaction

Guide your users as and when they face a challenge and improve your customer experience and satisfaction levels drastically.

Count on Product-led Growth to drive your Success

Make your product your business growth engine, and convert more free trial users into paid, loyal customers.

Be present where your users are & drive engagement

Use Audience Segmentation to understand each user’s struggles and engage with them accordingly.

Inspire Users to independently learn, use and adopt your product

Reduce burden on your Support Team by providing your users with timely, relevant guidance.

The Complete DAP for Product Knowledge Training

DRIVE USERS TO COMPLETE TRAINING

Apty’s onboarding checklists helps you prompt users to complete the product training they need to learn your software.

CREATE TRAINING CONTENT IN MINUTES

Creating and publishing walkthroughs and other support content happens in a matter of minutes with Apty’s code-free Editor.

CUSTOMIZE YOUR PRODUCT TRAINING

Deliver different training content depending on which features users will utilize most or by subscription tiers with audience segmentation.

USE ANALYTICS TO IMPROVE ENGAGEMENT

Understand user challenges better with analytics. Use data to offer them relevant solutions and improve user engagement and experience.

Product Training Features

Audience Segmentation
Content Creation
Contextual Guidance

Data Validations
In-App Training
Launch Management

Multi-Language Support
Reporting/Analytics
Self Service Tools

Surveys & Feedback
Announcements
User Onboarding

WHAT'S YOUR RETURN

HOW APTY DELIVERS GROWTH

80

INCREASE

In User Engagement and Customer Retention

60

FASTER

Adoption of Features and Product

70

SAVINGS

In manhours spent on Support Ticket Resolution

1. What are Product Training?

Product Training is the process of guiding the users of your SaaS product on how to use your software, with the help of in-app product tours and walkthroughs that handhold them through a series of actions.

2. Why should I create Product Training programs for my SaaS Product?

Traditionally, training users involves multiple training sessions, demos and support tickets. It is a time-consuming process that is not only inefficient but also expensive. Apty simplifies the process with the help of on-screen guidance that is quick, effective as well as cost-effective.

3. How does Product Training help improve User Adoption?

The faster your users see value in your SaaS product, the higher your product adoption rate. Product Training with Apty simplifies the learning process & quickly drives users to their Aha moment!

MAKE PRODUCT TRAINING EASIER WITH APTY.

TIPS FOR USING PRODUCT TOURS TO REVEAL YOUR ‘AHA MOMENT’

CRM

HCM

ERP

ITSM

Others

Product Training that will help you Accelerate Product Adoption

Make Product Knowledge Training Simple, Effective and Cost-effective with Apty. The more your users know your product, the more they will use it. Apty helps you do just that.

Why Apty is the Best Tool for Product Knowledge Training?

How Apty Can Help

Guaranteed With Apty

Online Product Training – Made Easy & Effective

Provide 24/7 Product Training

Accelerate User & Feature Adoption

Lower Product Training Costs

How Creating & Implementing Product Training Works with Apty

Engage new users with Interactive Product Tours

Improve Customer Experience and Satisfaction

Count on Product-led Growth to drive your Success

Be present where your users are & drive engagement

Inspire Users to independently learn, use and adopt your product

The Complete DAP for Product Knowledge Training

DRIVE USERS TO COMPLETE TRAINING

CREATE TRAINING CONTENT IN MINUTES

CUSTOMIZE YOUR PRODUCT TRAINING

USE ANALYTICS TO IMPROVE ENGAGEMENT

Product Training Features

WHAT'S YOUR RETURN

HOW APTY DELIVERS GROWTH

80

INCREASE

60

FASTER

70

SAVINGS

FAQs - Frequently Asked Questions about Product Training

1. What are Product Training?

2. Why should I create Product Training programs for my SaaS Product?

3. How does Product Training help improve User Adoption?

MAKE PRODUCT TRAINING EASIER WITH APTY.

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USING PRODUCT TOURS TO REALIZE THE ‘AHA MOMENT’

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THE DEFINITIVE GUIDE FOR USER ONBOARDING

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ERP

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