The Oracle Customer Experience Cloud is a suite of cloud-based tools for marketing, CRM and sales, e-commerce, customer service and other tools. It has the potential to transform your business, but only if your team can easily use the system.
Don’t put your Oracle CX investment at risk. Apty solves some of the most common challenges with Oracle by providing real-time on-screen guidance and data validations to your employees.
Apty makes Oracle CX easier to use and provides actionable insights on how to improve your efficiency and reduce your Oracle CX Cloud training and support costs.
Turn even the most complicated tasks in Oracle CX suite into a self-guided wizard. No more struggling to remember how to navigate the platform.
Apty analytics allow you to identify where the frictions are in using Oracle CX Cloud and suggest ways to help your workforce overcome their challenges with the system.
Apty helps onboard employees quickly with step-by-step on-screen guidance and intelligent prompts, reducing your Oracle CX Cloud training costs, drastically.
Apty can be tailored to your organization’s needs. Customize your support and validations around your sales process and business rules.
Apty’s full suite of automation, analytical, and guidance tools enables your team to get more done in Oracle CX in less time.
Real-time navigation and instruction provide your users with the power to exceed expectations. What used to take an hour, can now be done in less than 10 minutes thanks to Apty’s guided workflows.
No more worrying about inaccurate or missing data in reports. Apty’s validations ensure data quality and prompt users to fix errors on the job, while they’re working on Oracle CX Suite.
Help your employees help themselves. Apty allows users to learn as they interact with the program, eliminating the need for ineffective Oracle CX Cloud training classroom training sessions.