Employee Training - A Definitive Guide for Enterprises

Redefine your Employee Training program with Apty's all-in-one Digital Adoption Platform that empowers your employees to master any Enterprise application in a matter of days.

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Apty powers the Employee Training efforts of some of the world's largest Enterprises. We understand that the proof of the pudding when it comes to employee training is in the employees' efficiency and productivity.

In this guide, you'll learn the best ways to optimize your Training programs and how Apty can play a crucial role in helping you transform employee training.

- Types of Employee Training Software

- Best Employee Training Software and Solutions

- Impact of Employee Training and Development on Organizational Performance

- Benefits of Effective Employee Training and Development Programs

- Developing an Effective Employee Training Program With a DAP

Types of Employee Training Software 

It is important to know, before we go any further, that there are multiple ways to train your employees. The best option for you is the one that best suits your specific training needs. We've looked into a few different types of employee training software here.

1. Learning Management System 

A Learning Management System is a software application that provides the framework to plan, implement, and analyze a learning process. It is used for eLearning methods where instructors are able to create learning content and deliver it to employees, end user. 

These solutions are used by businesses, governments, educational institutions, etc. LMSes allow administrators to effectively manage learning processes and simplify user registration, user access, communication, certifications and notifications. 

2. Video Training Software

Video training software are tools that help businesses and educational institutions create and deliver training videos for end users. These solutions also help administrators analyze and measure the progress of the learning process. 

Training videos can be used by businesses to onboard employees, educate them about new software or processes, security and compliance training, etc. These tools enable Learning and Development teams to create and publish interesting and creative videos that not only educate employees but also keep them engaged and motivated. 

3. Digital Adoption Platform

A digital adoption platform combines the features of the several training software options. It simplifies employee training with on-screen guidance and comes with several features like in-app walkthroughs, tooltips, announcements, data validations, etc. These walkthroughs and other learning content are housed in an in-app help deck which is accessible to employees at all times. Walkthroughs can also be converted to other formats such as PDFs, videos, PowerPoint, and SCORM formats. 

A Digital Adoption Platform enables self-service, reduces the burden on support teams, increases software adoption, and boosts your organizations software ROI. DAPs have changed the way organizations approach training. They can be used to train employees working at any location and at any time.

Apty – The Best Employee Training Software for Enterprises

Here are some of the reasons why Apty is the ultimate Employee Training Software.  

#1. Take data-first approach  

Today, whether you're a tech organization or not, data is key to making decisions, and if you are creating the training program based on guess-work, then the chances of failure are quite high. 

Apty helps to understand the current state of your business processes and how employees approach them. It helps the organization to identify where employees are struggling and how long they take to accomplish a task.  

Based on this, L&D professionals can create customized training content that serves both - the organization as well as the employees. Apty  also prevents businesses from overwhelming their employees with content as the DAP allows you to segment users based on location, job function, or any other parameter and identify their needs. 

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#2. Create content in multiple formats  

Instructional designers and L&D professionals need at least 49 hours to create 1 hour of content and the creation of interactive content needs at least 73 hours.   

Most of the authoring tools are complex, demanding a lot of time and effort. But with Apty, you can create walkthroughs in a few hours and converting them into PDFs, PPTs, images, videos, and SCORM happens in just one click. It saves time during content creation and enables employees to consume content in multiple formats.  

#3. Ensure business process compliance  

Apty helps you streamline and ensure thorough business process compliance. It ensures that only reliable data goes into the system. 

Apty allows you to ensure process compliance with different features like:  

Workflows - Also known as walkthroughs, it guides the employees from one step to another and helps them complete a particular process. It provides users with the right context and all the necessary information, helping the learn on-the-job.  

Tooltips - These are available against any field to provide additional information to the employees. It can also be used to redirect users to other sources that can provide detailed information about the field. 

Data Validations - They act as a fail-safe device to prevent employees from entering incorrect information. When a data is entered in a format that is incorrect, or if there’s a discrepancy in the data entry format, it prompts users immediately to rectify the error. This ensures your data quality and hygiene, by standardizing entry parameters. 

#4. Measure the impact  

Understand the impact of your content that was created through a Digital Adoption Platform. Understand how employees follow the business processes while using in-app content. 

You can also measure the effectiveness of each content piece and see how often it is being used by the employees. Apty’s segmentation helps you analyze the content usage of each user group. It also provides application owners with process compliance rates, so they can take necessary actions to improve it. 

#5. Track employee progress 

You can set business goals within Apty and make the priorities clear for everyone in the organization. Goals help to monitor, analyze, and predict the progress of employees.  

It also helps to understand the path taken by the employees to complete a process. This shows the impact of your digital adoption and training program. When diversions from the defined path is observed, you can either optimize the content or send alerts to the employees within the application. 

Impact of Employee Training and Development on Organizational Performance 

1. Increased Retention and Low Turnover

An organization’s retention and turnover rates are highly indicative of the experience they provide to their employees and also how stable the organization is. An effective employee training and development program is crucial to ensure employee satisfaction and retention. According to this report, turnover can cost organizations anywhere from 16% to 213% of the lost employee’s salary.

In the ever-changing business landscape, training must evolve to keep employees up-to-date with the latest technology and trends. Providing employees adequate training gives them the skills they might need in the future to take up more responsibilities. This is great for the employee as well as the organization since the employee gets promotion opportunities and the organization gets to retain their top talents. 

2. Quality Service or Product

It is well known that effective employee training and development programs contribute to increased productivity and engagement. Engaged and productive employees are committed to the cause of the organization and will put in effort to improve the service or product that the company offers.

This is especially true when employees are trained in problem-solving and technical skills - encouraging the workforce to iteratively improve the quality of your service or product.

3. Improved Profitability

When you invest in your employees with a great training and learning experience, they feel more satisfied with their job, and it has a positive effect on their performance. The profits and performance of your business are inextricably linked to the effort that people put in. Quality training improves your teams' communication, increases customer satisfaction, and boosts profits.

As you upgrade your employees' technical and collaborative skills, you will witness its impact on the bottom line of the organization.

4. Competitive Advantage

There are new businesses opening up every day and the world is getting increasingly competitive. Training and development plays a huge role in carving out your competitive advantage, helping you stand out from the crowd.

By investing in your employees' technical, communication, and collaborative skills, you ensure that your company gains more value and moves forward with a strong position in the market. 

Effective Employee Training and Development Programs - Benefits

#1. Improved Morale 

The pandemic has left employees around the world feeling unsupported and losing ground. Employee morale is at an all-time low since a considerable percentage of the global workforce is working remotely. It is up to the organization to lift employees spirits up and help them thrive get back in the groove. 

One way that employers can do this is by investing in the right employee training program and tools to ensure that their workforce has all the expertise they need to confidently carry out their work. With effective training, employees are better equipped to handle anything that comes their way.  

Deploying a Digital Adoption Platform is the best way you can ensure that your employees have all the training and support they need to stay motivated at work, even remotely. 

#2. Increased Productivity

74% of employees feel they aren’t reaching their full potential at work due to a lack of development opportunities. Effective training is crucial to give employees the confidence and motivation they need to stay productive at work. Highly skilled employees contribute a lot more to the overall goals of the company.

When employees are given opportunities to grow and build skills, they feel engaged with their work and their productivity will increase. Employees who receive great training are a lot more productive than those who receive poor training. This is because the latter spend a large part of their work day getting resolutions for queries about their work.

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#3. Employees’ Self Development

Training provides employees the skills that they didn’t have before while also improving upon their existing skills. This upskilling and reskilling of your employees can help employees grow, benefiting both the organization and the employee.

Employee development is a proven strategy for an organization’s continual growth, productivity, and ability to retain valuable employees. Enterprises often experience a shortage of skilled employees and to beat this, organizations can look into hiring for entry-level roles and invest in training programs that advance their personal growth.

#4. Promotes a Learning Culture 

Organizations need an agile working and learning culture now more than ever. Employees need to be able to quickly adapt to new environments, new protocol, and changing market demands. With effective employee training, this is possible. 

When you promote a culture of learning at your organization, employees continuously seek, share, and apply new knowledge and skills to improve individual and organizational performance. This type of agile culture permeates all aspects of organizational structure and produces the best business results.

#5. Better Work Experience

The training and onboarding that you provide to your employees defines the experience that they will have with the organization. Better training and onboarding processes result in a better experience with the company and improves your employee experience as a whole.

Organizations that are known for providing a great employee experience are highly sought after by potential candidates, helping the company grow by leaps and bounds. It also affects the employee retention rate since having a smooth and on-going training process keeps employees happy and satisfied with their jobs. 

Developing an Effective Employee Training Program with a DAP

1. Enable Impactful Training with In-App Guidance 

Until now, employees have been stuck with traditional classroom style training methods that remove them from the software that they need to learn. A DAP solves the issue with in-app guidance, helping them learn on-the-job and whenever they need. 

Guiding users step-by-step through the software that they will use is a highly effective way of training and onboarding. Employees get contextual information right on their screens, exactly at the moment that they need help.   

2. Enable Self-Service and Save on Support Costs

The in-app help deck that a DAP provides is extremely beneficial. Any employee that needs a quick resolution on a topic can get the answer with just a few clicks. This way, training is reinforced and the employees retain information longer. 

Organizations can save costs that would otherwise be spent on trainers, office space, IT support, etc. Even in the long-run, a DAP like Apty is cost-effective since the setup doesn’t require any experienced personnel. Apty lets you create workflows and all other training content without the need for a single line of code. 

3. Analytics and Insights 

Apty DAP allows training managers to analyze and measure the progress of training activities. Through software usage analytics, it finds employees’ pain points with the software and recommends workflows to be created to improve adoption of those processes.   

Apty’s proactive approach to training and digital adoption helps you analyze the software usage first to understand where employees are dropping off or exiting. This insight can help you provide guidance as and where needed.  

4. Activity Tracking and Goals

You can’t improve what you can’t measure. Employee training programs cannot just be implemented without measuring its efficacy. Organizations have to understand how well their training program is being adopted by employees and improve upon it, iteratively. 

Apty’s goals feature makes it easier for enterprises to resolve this challenge. The DAP allows you to segment users based on type of browser, device, OS, department, or location and define rules on how they should complete activities. Once that is done, Apty lets you track the completion rate of any business process, view how correctly the activities are done, where employees are dropping off, and much more. 

5. Ensure Process Compliance 

Apty’s data validation tool helps you ensure that your employees are entering the right information in the right format at every step while completing tasks. Apty’s guided workflows paired with tooltips, launchers, activity tracking, and goals ensures that employees complete tasks as intended and provides you an audit trail on all the activity happening on your enterprise software. 

Learn How Apty Can transform Your Employee Training  

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