Maximize Your LivePerson ROI

Adopt LivePerson Quickly, Easily and Effectively

Maximize Your LivePerson ROI

Apty helps you integrate LivePerson into your business model and functions; onboarding team members, training users, and helping with real-time, intelligent prompts that keep your staff motivated and informed. 

 

One of the main challenges with LivePerson is the wide variety of requests any agent may face. Processes and approvals may vary depending on the platform, business unit or urgency. Apty helps your team master your processes and the software so they can resolve issues faster.

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Features of LivePerson

Apty makes the software easier to use and provides actionable insights on how to improve your efficiency and reduce your LivePerson training and support costs.

Features of LivePerson

Actionable Insights

Apty analytics allow you to identify where the hang-ups are in using & adopting LivePerson and how to help your workforce overcome their challenges with the system. 

Guided Workflows

Agents using LivePerson face a wide variety of requests. Processes and approvals may vary depending on the platform, business unit or urgency. Eliminate any confusion with Apty's self-guided wizards.

Faster Onboarding

Apty quickly onboards new employees to LivePerson Software. With Apty’s guidance, a new employee can start using LivePerson on their first day - with no additional training.

Data Validations

Apty solves data quality issues by enforcing your company’s business rules on any field. Apty’s validations prompt users to fix errors in real-time as they’re working in LivePerson.   

Benefits of Using Apty with LivePerson

Apty helps you realize the full benefits of LivePerson by streamlining routine tasks. 

Increased Productivity

Increased Productivity

What used to take hours can be done in minutes with Apty. Guided workflows help employees easily navigate LivePerson and on-demand help widget and real-time data validations ensure they can complete their tasks quickly and accurately.  

Improved Compliance

Improved Compliance

Utilize Apty’s data validations and powerful analytics to ensure business rule compliance.  

Decreased Training Costs

Decreased Training Costs

Adopting LivePerson using traditional methods requires countless hours of training, hiring consultants, and additional support staff. Apty allows users to learn as they interact with the program, eliminating the need for ineffective LivePerson classroom training sessions.