Sales Engineer

at Apty (View all Jobs)

Downtown Austin, US

So, who are we? What's our story?

Apty- Enterprise Software Adoption at scale.

Apty is a digital platform that accelerates software adoption and goes beyond UI walkthroughs and tooltips to focus on business processes, outcomes, and employee productivity. The proactive digital adoption platform works with any web-based application to track usage, provide on-screen help, and improve overall adoption.

Apty's data engine analyzes the user data and provides actionable insights so you can improve efficiency at an unprecedented scale. Apty also functions as an innovative and intelligent platform to provide users with real-time guidance while navigating through web applications. Apty also helps increase employee self-sufficiency and reduce the load on tech support.

Apty set sail with a mission to rescue companies stranded when justifying tech ROI and help them gain real, measurable business value when implementing leading technology solutions. Over the years, we have observed that most successful implementations of tech solutions leverage sailing on the strong currents of user adoption. Keeping this in mind, the explorers have developed Apty to enable customers to gain the most out of the treasures of their tech investment.

Apty loaded with all the goodies makes working with web applications and enterprise solutions a cakewalk.

Brief description of the role

As a Sales Engineer you will combine your technical knowledge with your interpersonal skills to build relationships and help customers with their technical challenges, requirements and delivering technical demonstrations that illustrate our unique value. You’ll partner with our Solutions and Sales team to drive a comprehensive effective pre sales cycle.

What you will do on the job:

  • Get an overall deep overview of Apty’s products and its offerings
  • Support the Account Executives by taking a consultative role in the customers' evaluation processes, including answering all technical questions, troubleshooting issues, and managing escalation to Support and Engineering
  • Lead technical discovery and prepare/deliver technical presentations explaining Apty’s products to prospects and customers
  • Build demo environments and deliver specific demos for new prospects and clients
  • Manage and execute technical proof of concepts (POCs)
  • Work with Sales and CSM on facilitating the resolution of opportunities related to technical queries
  • Work with the management to shape a best practice guide for Technical Demos
  • Process pre-sales (trial) questions and technical issues from potential customers and the Sales team
  • Collaborate with the tech Support engineers on resolution of customer issues
  • Create materials and videos to be used in sales activities
  • Act as a link between Sales/Customers and Product team
  • Work actively with Product team on improving the products and functionalities

Who will be a good fit :

Desired Sales Skills :

  • Ability to communicate comfortably with developers all the way up to “C” level executives
  • Ability to create and manage associated sales engineering administrative deliverables (status reports, power point presentations, executive overviews, technical documents, etc)
  • Ability to execute technical demos and POVs
  • Ability to give and receive constructive feedback / open minded willingness to grow and share

Desired Technical Capabilities :

  • Well versed with JavaScript – React / NodeJS
  • DOM understanding and ability to perform DOM analysis for customer web applications

Good to Haves :

  • SQL Database – Postgres / MySQL
  • Experience with API integration
  • Infrastructure / DevOps experience with cloud architectures – base knowledge – AWS preferred. GCP and Azure a bonus.
  • Basic understanding of Ubuntu OS, Kubernetes, Amazon CloudFront, Golang.

Equal Opportunities and Accommodations Statement :

Apty Inc is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Apty Inc is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request accommodation, please contact at least one week in advance of your interview.

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Why Apty?