The Employee training method you implement in your organization can be an absolute game-changer when it comes to increasing employee retention rate. According to PwC 1 in 3 employees leave their company within the first year.
Targeted training methods help to make your employee confident, efficient, motivated and productive. All of which help reduce employee turnover rate and increase overall proficiency.
Companies are always on the hunt for the perfect employee training method but it could be that they are chasing a mirage for there is no “perfect” training method afterall. Each organization and its employees have different needs and demands which can only be satisfied by combining different training methods.
1. Classroom Training
Instructor-Led Classroom training is one of the traditional forms of training. In 2019, approximately 40% of training was delivered in a classroom setup.
In classroom-style training, there is an instructor who generally is a subject matter expert.
They impart their knowledge to the employees and are there to answer any queries that may arise. It is similar to the format of a school or college where you are taught things by experts/trainers.
Advantages of classroom training:
- Employees can get answers immediately for any question.
- You get to interact with professionals who are highly knowledgeable and know what they are teaching.
- Useful for training difficult topics that need in-depth knowledge.
- Helpful for employees located in the same geographical location.
- Good for the new employees to learn everything from scratch.
Read more:- New employee training checklist for employees
Disadvantages of classroom Training:
- It is time-consuming and sometimes unnecessarily so, especially for topics that don’t need a formal training session.
- Not feasible if employees are working from different geographic locations.
- Time-consuming compared to other forms of training as the trainer is obligated to make sure every trainee is up to speed with the sessions. It affects the overall man-hours which otherwise could have been utilized for work.
- Not good for introvert employees or for people who are afraid to pose questions in public. As a result, the training becomes pointless as they don’t get to have their doubts clarified.
- Arranging training infrastructure, space, food, and accommodation is a costly affair, and ensuring that every employee attends the sessions is not practical.
- No means to measure the effectiveness of the training.
It is an effective way of training an employee for a particular job role. Generally, the mentor is a highly experienced professional from within the organization who guides the employees by personally examining their progress and evaluating work performance.
A mentor guides at each step of the learning path and clears the doubts of the mentee and enables them to excel in their career.
Advantages of Mentorship:
- A mentee can pose questions as and when they want.
- The mentor shares their knowledge and experience which enables the mentee to be prepared for future challenges.
- In an ideal scenario, a mentee is comfortable with the mentor which makes things easy for the employee need not hesitate to ask anything.
- An employee learns by seeing their mentor do things in real-time.
Disadvantages of Mentorship:
- Mentorship is time-consuming as it requires a senior member of the organization to mentor the other employees. In the short-term, this could impact overall productivity.
- The relationship between the mentor and mentee very much decides how the knowledge is being shared. If they have sour relations chances are you are losing tons of money on a lost cause.
- It is a long-term process and might not be beneficial in the short-run.
3. Experiential Training
Experiential training helps employees to learn about their job in a virtual environment. One of the traditional types of experiential training is Role-Play, where hypothetical scenarios are enacted, usually led by the instructor or the facilitator. Both the instructor and the employee act in this space, giving a broad idea to the learner about scenarios that they might encounter in their job and also learn how to do their job.
But it is only limited to straight forward topics. Complex topics cannot be taught via the Role-play method.
In recent times we have seen technologies like VR (Virtual Reality) & AR (Augmented Reality) have paved paths to the new form of training and teaching complex topics using it is possible.
VR is an experiential form of training where employees are immersed in the virtual 3D world to experience real-time situations. The learner can participate in new scenarios and explore them without worrying about the consequences.
According to Trainingmag in 2019, the content delivery using VR & AR was at 9% and 6% respectively. Many organizations are exploring this form of training as the value generated out of it is more compared to other traditional means.
Advantages of interactive training:
- Participants learn in real-time.
- Modern Interactive training like VR is a form of on-demand training that an employee can take as per their convenience.
- By applying their skills and knowledge in a virtual-environment, employees can learn new things.
- Useful for a job like manufacturing maintenance, medical surgeries, and managing hazardous waste that demands hands-on training and a high level of proficiency.
- It is a risk-free environment with no consequence.
- The engagement rate is very high compared to other forms of training as it demands the complete attention of the participant.
- The retention rate in the experiential style of training is high.
Disadvantages of interactive training:
- If the virtual environment is not created for the employee's job role then the whole setup could turn out to be a failure.
- It needs continuous feedback to make it better and effective.
- A lot of time is consumed in maintenance.
- It is an expensive affair that is also time-intensive.
4. eLearning Courses
eLearning training is the best training delivery method where the course is delivered via digital means. It consists of pre-recorded videos, assignments, and quizzes. The learner can access the course from any geographical location provided they have internet connectivity and a device to access it.
These are self-paced courses that an employee can access at a time best suitable for them.
In 2017, 77% of the corporates used eLearning courses as a primary form of training and according to Techjury by 2020, 97% of the corporates will use eLearning courses to train their employees.
Advantages of eLearning training method:
- Higher retention rates - employees can access the course at a time that suits them best and this gives them the control to manage their learning path.
- Irrespective of geographic location, a large number of people can be trained.
- It is cost-effective as the organization saves a lot of money on trainers, and save a considerable amount of employees' time.
- If the instructional design is great then chances are that the eLearning course is immersive which could lead to a better engagement rate.
- It is easily scalable compared to other traditional forms of training.
Disadvantages of eLearning training method:
- The in-person guidance and human touch are missing.
- If the instructional design is not structured properly then chances are your investment is wasted.
- Investment in authoring tools is required.
- The value cannot be generated out of eLearning immediately.
Gamification makes learning interesting and fun. Employees are pushed through challenges and hurdles that they have to solve and earn their rewards or badges.
It is a set up to influence the employees’ behavior and attitude in a positive manner. Gamification could consist of quizzes, puzzles, and hypothetical scenarios.
On completion of each task, the participant earns a badge and the next task becomes more difficult. It creates a sense of healthy competition amongst the participants and pushes each one of them to do better than the other. Their achievement is tracked via the leader board.
It is like playing Mario in a professional setup. The ultimate aim is to make learning exciting.
Advantages of Gamification:
- High engagement rate since it is a fun type of training method.
- Great for the long-term results.
- Healthy competition pushes employees want to do better than the other one.
Disadvantages of Gamification:
- It is a time-intensive training technique as creating and structuring gamification modules consume a lot of time.
- Employees can be hooked to this all day long to gain more badges which could eventually affect work.
6. Social Learning
Social learning is not a new method, it’s been in the picture since time unknown. In this style of training, people interact and communicate with each other. People observe, imitate, and understand the other person and try to incorporate their learning out of this into their jobs.
In 2019, approximately 5% of the people were trained via social channels.
Social media channels such as Facebook and LinkedIn can be used to exchange knowledge with one another. You can create a closed group for your employees and ask them to share relevant resources, documents, and videos.
All of this will ensure that all your employees are on the same page. Platforms like LXP (Learning experience platform) can be used by the L&D department to share knowledge internally within the organization. If a manager feels like creating a course, he or she can create it and post it on this platform. Their team members can access it and rate it which would be helpful for anyone who is thinking of taking this course.
Further, they can share their opinion and other resources which paves the way for discussion and social interaction within the company.
Advantages of social interaction:
- Learners can ask questions at any point in time.
- A community can be created that celebrates knowledge by sharing it.
- A sense of collaboration is instilled within the employees over a period of time.
- By teaching others, one can become more knowledgeable.
- Cost-effective training method.
Disadvantages of social interaction:
- It is difficult to structure the process of social learning.
- The impact of social-learning cannot be measured.
- Cannot moderate the quality of content that is being shared.
- Misinformation can take place as everyone is a teacher and learner in this environment.
7. In-app Training
In-app training is a modern training method where employees are trained within the application they are using and they learn by taking action in real-time.
Here is how it works:-
- The employee is guided seamlessly from one step to the other using a walkthrough.
- The employee receives in-app announcements and notifications for any updates and changes within the application. So, the chance of missing any update is nil.
- The in-app help-deck acts as a repository of information and resources. It contains, pdf, ppt, knowledgebase documents, videos, and walkthroughs.
Advantages of in-app training method:
- Employees can be trained quickly on any web-based application.
- Value can be realized immediately.
- A cost-effective solution as employees learn the application by performing the task within the software in real-time.
- Easy access to relevant documents, videos, knowledge-base link, and walkthroughs.
- Dependency is reduced drastically which makes employees confident and productive.
- The walkthroughs can be created in a matter of a few minutes to hours based on each job-function.
- Saves a lot of time for the development team and employees as in-app training workflows can be created after understanding each employee's behavior with the application.
- The impact of this type of training could be measured by using the analytics tool that comes with it.
Disadvantages of in-app training method:-
- Lesser human interaction.
- Asking questions face-to-face is not possible in this method.
Get a deep dive:- Capabilities of In-app guidance in web-based application like Salesforce
Which is the best training method for employees?
Every training method has some benefits associated with it. It depends on who you are training and for what role or job function.
Each employee is different and the way they learn is also different but having an effective training method in place is essential.
Some learn effectively via visual medium while others learn it better by reading, hearing, and doing things.
It is always better to have a combination of training techniques to reap maximum benefit from each one of them.
It is necessary to have a training format that compliments the other and makes up for the cons that the other training format may have.
Be open to feedback and ask your employees about the training method that is been implemented. Try to work upon it and improve the overall learning path.
But with the world increasingly becoming remote and virtual workplaces gaining more and more popularity, it is wise to invest in an in-app training solution as it guarantees high-impact training that your employees can independently undergo, anywhere, anytime.
This also helps you cut down on training costs and increase productivity as the on-screen guidance will provide continued assistance to your employees until they fully adopt your software.