Salesforce CRM is a widely used application, with over 150,000 companies using it. While a great CRM solution such as Salesforce makes salespeople's jobs easier, a company requires much more to get the most out of its Salesforce investment. Salesforce is constantly updating and expanding its...
Salesforce Lightning struck the market in the year 2020. Ever since then, the platform has been widely accepted for its capabilities and ease of use. In fact, Salesforce has also stopped support for classic which is one more reason that made organizations adopt Lightning. Whether you like it or...
“Get started with the Salesforce Lightning journey without getting zapped” was a phrase that was often used in 2018. At that time, Salesforce Lightning was still rather new. Companies were hesitant to make the move because migration is always difficult - especially when the interface, behavior, and...
Salesforce CRM is a powerful platform with limitless possibilities. Enterprises invest in Salesforce aiming to manage complex business challenges. If Salesforce implementation is done wrong, businesses cannot meet their desired outcomes. It is usually recommended to have a Salesforce...
An Enterprise Salesforce implementation can cost from thousands to millions of dollars depending on the scope and complication of the project. There are multiple factors involved that can make your Salesforce implementation a success or failure. One such factor is onboarding. Post the deployment...
The manufacturing industry uses Salesforce to deliver personalized customer experiences across multiple channels. Salesforce helps internal teams to optimize and streamline processes across departments. Not only that, but it also helps leaders get easy access to critical data. Manufacturers can...
Salesforce is a cloud-based customer platform that helps manufacturing companies to provide personalized and smart service to their customers. Salesforce allows the manufacturing industry to store all your customer data in one centralized location. With omnichannel support, service reps can engage...
Salesforce, over the years, has become one of the key tools to drive growth for any business. It has changed the landscape of Sales and Marketing in the last two decades. As of 2018, Salesforce dominated the worldwide CRM market with a 19.5% share and that number is only going up. With many...
Salesforce CRM helps finance companies to actively track and manage customer information like website visits, email, and more. Simply put, you can get clear insights into your customer behavior and activity in real-time. Salesforce CRM is an integrated platform that gives all your departments a...
Salesforce is not just a CRM application. It is a business tool that can unleash unlimited opportunities. Gone are the days when you have to invest in giant infrastructure to host any CRM application. Today, organizations are focusing on cloud ecosystems to ensure agility and with Salesforce...
The airline industry, like any other industry, comes with its own set of operational challenges. On any given day, employees are expected to take care of situations like overbooking, security measures, delays, service requests, customer profile management, support, and many others. Without proper...
Salesforce is one of the best CRM tools that is known to create highly personalized experiences for both users and customers. Salesforce CRM helps finance companies to get the right information at the right time and Salesforce Financial Services can help you craft customized communication across...
Salesforce CRM is the best tool to revolutionize the aviation industry. Salesforce maintains and organizes a high volume of customer data. Salesforce Marketing Cloud helps to analyze client data and provides better communication between airline companies and their customers. Salesforce Chatter...
Adopting a CRM is one thing and adopting the Salesforce CRM application is another. It is an enormous application with innumerable functions which could take you an eternity to explore and use. Well, almost! Organizations are often stuck in the loop of rolling it out properly as they want to make...
The implementation of Salesforce is no easy task. It is a highly complicated application with numerous features which makes the implementation of Salesforce very challenging. Usually, C-suite executives expect that once they invest in an application that is as powerful as Salesforce, their lead...
You’ve assessed several solutions in the market before making the decision to invest in Salesforce. You’ve understood its scope and its benefits and found it to be a good fit for your specific business needs. Now that you’ve chosen it and the Salesforce Implementation has taken place, it is time to...
Salesforce implementation in the retail industry is rather tricky as they deal with multiple applications and must deliver the best customer experience at all times. How Salesforce is being adopted plays a vital role in employee engagement, performance, and productivity. Implementing Salesforce is...
The retail Industry uses Salesforce solutions to build tailored customer experiences across multiple channels. Salesforce retail cloud helps retailers to keep customer needs as the top priority, understand what they want, and respond instantly. Salesforce helps sales associates, employees, and...
More than 150,000 customers – from SMBs to large Enterprises including Fortune 500 companies, as well – use Salesforce. The Enterprise edition of Salesforce costs $150 per user per month, which is huge. It becomes the responsibility of the Salesforce Implementation Director to make the most out of...
Salesforce Rollout can be challenging and a proper plan can ease out the pressure. It is a well-known fact that getting employee's buy-in, leadership’s involvement, setting the right expectations, and effective communication are all necessary for a successful Salesforce implementation. A...
Salesforce integration tools enable you to exchange data across platforms and make information available to the relevant departments. Salesforce CRM is a widely used application and over 150,000 businesses are benefitting from it. While a powerful CRM solution like Salesforce makes the job of the...
Missed out on the recent Salesforce event? don’t worry we’ve got you covered. Salesforce events are always the source of gaining knowledge and improving technical Salesforce skills. If you follow Salesforce and claim to be a trailblazer, then you’re always craving for more knowledge. Here’s an...
A CRM is a powerful platform for connecting with customers, partners, and provides services like marketing automation and analytics to the companies. Research says “More than 88% of Fortune 100 companies use Salesforce”. As of January 2020, Salesforce enabled the Lightning experience for all...
Salesforce. A name that needs no introduction. A brand that redefined Enterprise software. A force that has been reigning supreme for the last two decades. Even though the concept of CRM has been in existence since the launch of Goldmine in 1989, and several players came and went since, the one ...
How much time is your sales team wasting thanks to poor data quality in Salesforce? When a customer or contact record is incomplete, your sales reps spend valuable time researching instead of closing a deal. Data quality and management are two of the most significant issues facing Salesforce...
A few weeks after a Salesforce training session, most of your users seem to have forgot everything they learned. The scenario is familiar to most Salesforce trainers and admins. What’s behind these cases of mass amnesia? The Forgetting Curve strikes again. Keep reading to learn what the Forgetting...
Salesforce updates and process rollouts can seem overwhelming, but with the right tools, updates are much more manageable. Successful change management in Salesforce typically requires: Preparing training materials Updating user guides Leading in-person training sessions Providing additional...
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