Employee training is an essential component of success for any company. A well-designed program and setting goals can significantly improve the efficiency of employees. But how do you set goals so the process is successful and the result exceeds all expectations? We will talk about this further. ...
Customer satisfaction is an essential aspect of the buyer's journey. It defines customers' loyalty to your product, service, or brand. According to this survey conducted by HubSpot, 68% of customers are willing to pay more for products and services if the brand offers excellent customer...
Employee onboarding is the most crucial step in every company. It is a process to determine how much importance and value you give to your employees as a business. Companies set up a systematic approach to making the employee onboarding process more effective so that no employees are missed. The...
Working from home is great, isn't it? No more long, tedious commutes to your workplace. No hassle of dressing up every day. Just get out of your bed and start working. Isn't it fantastic? However, all this comfort can make you highly unproductive if you do not manage your time well. Many of us...
Onboarding new employees are essential for the success of your company. However, it cannot be easy to create an onboarding process that engages and excites new employees. Thankfully, you can use a few techniques to enhance the experience. In this blog post, we will discuss eight of those...
Change isn’t something that anyone likes. Whether adding new technology to your organization or expanding into a new area, change can cause disruption and headaches for everyone involved. Fortunately, there’s a way to make things as smooth as possible and stop organizational change from affecting...
Employee engagement is about making an emotional connection between an employee, their workspace, and the company. Companies struggle to achieve their goals without employee engagement, and business suffers reasonably. Through the pandemic, as people started working remotely, they felt a decrease...
Remote working, which once had several taboos associated with it has become an integral part of today’s business landscape. The millennial corporate world observed a gradual but constant surge in remote working since the early 2000s. A report by Global Workspace Analytics suggests that even before...
Digital adoption has become increasingly popular over the last few years. The success stories of companies that have integrated digital adoption into their core strategy are now being talked about everywhere. And this shift to digital adoption is likely to continue for the foreseeable future. But...
Over the last few years, the number of people working from home has increased by 159%*. During these years, companies had to find a solution to monitor and improve team productivity and optimize their mutual communication. In this article, we will review seven different team productivity tools....
No business that wants to gain a competitive edge and survive in the digital age can afford to ignore digital transformation. That’s because digital transformation is proven to boost operational efficiency, ensure faster time to market, and enhance a business’s ability to exceed customer...
Many employers believe that onboarding ends with the candidate entering the doors of the office and signing the contract. However, onboarding is much more than that. It is a process where you engage and prepare employees for their roles. A successful onboarding program allows you to unify your...
How many times have you heard the old chestnut "the devil's in the details"? Well, it turns out that's pretty true. The little things we take for granted—from the words we use to communicate our message to the channels of communication and management—can make or break an enterprise. Of course, an...
Gathering leads is all well and good. You need leads if you’re going to get conversions. But having 500 leads sitting in your CRM collecting virtual dust does no one any good. Lead acquisition is only the first step in the ultimate goal of product adoption. If you’re a software company looking...
Digital technology is pioneering the process of business transformation across the globe. Further, the pandemic has proven to be a game-changer in every sector, forcing most large and small enterprises to adopt and upgrade systems and processes for overall smooth operations. For a successful...
Long gone are the days when people worked in the same company throughout their entire career. The working culture has completely changed. It’s no longer impressive for an employee to have an extended work experience within a single company. They look for several positions across different...
Work From Home (WFH) offers many irresistible advantages to a large part of the global population. Benefits to workers range from reducing an average of 40 minutes off daily commutes to savings of around $480 per month. Yet WFH doesn’t come without its unique set of challenges that could prevent...
Working remotely comes with a lot of benefits, making it a popular choice among workers and employers alike. While you get to create your own schedule, you also don’t lose time commuting and get to spend more time with your family. However, there is a common downside of remote work. A lot of...
The work performance of your employees is closely linked to your company or business’ growth. They both go hand-in-hand, just like peanut butter and jelly. The better and more effective your employees get their job done, the more opportunities you have to get your business off the ground. We can...
The L&D industry has undergone some extremely rapid changes in the past year. The pandemic has accelerated the deployment of already proven technologies and has slowed down the adoption of newer technologies. Many L&D teams have started creating videos and digital content as those are proven to...
Customer satisfaction and success is paramount to having a successful business. Making sure your customers achieve their desired outcomes while using your product helps you decrease the chances of churn and increase upsell opportunities. Keeping your customers happy starts with onboarding. That’s...
Customers love a positive experience. When they pay for a product or service, they expect to receive a good customer experience. Especially when it comes to software services, one of the key ways to delight your customers is by providing them with seamless onboarding. It is important to create a...
Employee productivity is a statistic that compares the quantity of output produced on a project to the length of time required to complete it. It can also be compared to a standard or "base" of productivity for a group of workers performing similar tasks. To effectively manage staff efficiency, it...
Think of the first time you landed your dream job. After days of conversations and several rounds of interviews with many people, you finally made it. It is finally your first day at the job and you’re all excited. You show up in your best outfit, be it offline or in person. You’re eager to...
Customer Relationship Management software help in managing and building customer relationships and increase the operational efficiency of an organization. This is why, when you are planning to use a new CRM or switching to a new one, you must ensure that data management, implementation, and other...
We all know how important it is to train your employees, but the question is how to train them remotely and how effective this training can be? The COVID-19 pandemic has ensured that remote working is the new normal. Most employees have adapted to this working style, but what about onboarding and...
A CIO’s plate is always full. They always look for the next upgrade or new ways to make the most out of the existing IT infrastructure in their organization. Now, as we enter a new era of computing, it is of utmost importance that CIOs stay ahead of the curve. In this article, we focus on three...
Companies have been on a digital-first trajectory for years now, which spurred in the wake of COVID 19. A lot of organizations had to bear the brunt of this catastrophe, and a lot of them survived grasping the straws of digital transformation. But the real winners of this new normal were the ones...
Customer Relationship Management (CRM) is one of the critical responsibilities of any service provider. It refers to all strategies designed to improve customer service. Managing relationships with customers relies on understanding the context that drives interactions. This context is obtained...
Digital tools that help to introduce automation in our everyday tasks have been available for quite some time. However, there’s still much terra incognita on this issue, such as how to utilize all the tools efficiently. Also, how well you know these tools and how to handle them impacts job...
Tools and technology play an incredibly important role in the success of many companies today. We rely on them day in and day out to do a variety of different things that are crucial to the success of a business in almost any industry. For example, many businesses will use security tools and...
Digital Transformation, the process of leveraging technology to modernize - and digitize - existing business practices, has taken on a new sense of urgency in the wake of the corona virus pandemic. Remote collaboration and communication have laid bare the technological weaknesses of many...
Every small and large organization desires growth and development in its business. To boost business growth, companies must focus on a development strategy that includes an area of employee development. Your employees must attend corporate training that ensures employee performance and helps to...
Running any business is an effort. But with the good productivity tools, it can come to be a much simpler undertaking! Well, it feels like each little duty requires detailed thought and process—and if you don't get it perfectly, there is a risk of losing clients, sales, or even the downfall of...
Simple solutions that make a complicated work process into a piece of cake is one way of acing the performance barrier set to achieve. Empowered by innovation, Google chrome extensions are consolidated modules that encompass new add-in features to your browser making your browsing experience...
When most people think of AI in retail, they think of cashier-less stores, but that's not where you can get the most value from AI. From commerce to customer support, more customer touchpoints are moving to digital channels. IDG estimates that 44 percent of companies now deploy a digital-first...
Lately, in the business sector, the term "workflow" has become a bit of a mantra. And, although the majority of business owners grasp logically why workflow is necessary, it is difficult to fully comprehend until you have seen how it actually functions. Workflows can simplify and optimize...
Team Apty