Onboarding, Digital Adoption, Change Management. These are not only buzzwords, but a way of handling business automation processes within organizations. Onboarding employees is more than filling out HR paperwork, setting up payroll and getting user-ids for company applications.
If the company uses complex software, then onboarding employees from a technical standpoint needs to be handled with a planned approach. If the approach is off, whether it be a new hire or existing department, then the digital adoption process could be compromised.
Before we do a deeper dive into onboarding, one must understand what this means and why it’s important.
What exactly is Onboarding from a technical standpoint and how can companies ensure its success?
User Onboarding for software applications, simplified, is the process by which a new or existing hire adopts/learns software. This is crucial to employee success as it measures how quickly they are able to grasp the features and benefits an application.
Employees may be in a role where using Salesforce, for example, not only impacts the revenue of a department, but also directly impact's the employee compensation. The value proposition for human resource departments would be to ensure employees are not only successful in the onboarding process, but also the company itself.
Why Apty makes Employees Happy and Productive!
1. Apty's on screen guidance empowers users while they are using company software. Asking a co-worker, reading a manual, or emailing support is not only time consuming, but also doesn’t educate the employee doing the task. Education of employees on how to use company applications is one of the best ways to increase confidence and productivity, all while getting an ROI on your software.
2. Employees feel empowered and productive once they have tackled a software that could be viewed as complex to use. Having the real time guidance that Apty offers, encourages employee initiative by transforming them to an advanced user of the application itself.
3. Since Apty works with most web based applications, many common mundane tasks that are time consuming are automated. This frees up employees to work on more engaging tasks that add value.
Having an effective and well laid out process for employee onboarding is extremely beneficial for business units, however digital adoption of employees is equally as crucial to employee success.
Let Apty show you how to Educate, Empower and Engage your employees!
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Originally posted on October 23, 2019