Training
3 Salesforce training methods to look for in 2020

Companies spend thousands to millions a year on Salesforce. The CRM is a powerful platform for connecting with customers, partners and provides services like marketing automation and analytics to the companies. But, to make it a foolproof investment you need to train your users to get the maximum out of it.

Which brings us to an important question “What are the training methods for Salesforce?” Well, the most common training methods best suited for Salesforce are:

  • Trailhead
  • Self-paced and Instructor-led Training
  • Digital Adoption Platform-Apty

Trailhead

Salesforce developed “myTrailhead” and launched it in the year 2014 at Dreamforce. According to Salesforce.com, myTrailhead costs around $25 per user per month and is an add-on to standard Salesforce licenses, which include Service Cloud, Sales Cloud, and the Salesforce Platform.

Trailhead uses a set of interactive online tutorials that train administrators and developers with a proper guided learning path to code for the Salesforce platform. Trailhead is a free training resource, featuring more than 150 individual training modules and 25 Projects that provide hands-on learning via step-by-step instructions. Trailhead award badges for completion of tasks which brings in the fun for learners. Trailhead content has four trails, identified by role and experience level.
Beginner

  • Admin Trail 
  • Developer Trail

Intermediate 

  • Admin Trail 
  • Developer Trail 

Certifications - Paid

  • Salesforce Developer
  • Salesforce Administrator
  • Salesforce Technical Architect
  • Salesforce Marketer
  • Salesforce Consultant

Costs for the above mentioned Salesforce certification varies from $200 to $6,000. Salesforce Technical Architect certification alone costs $6,000. The remaining certifications are either $200 or $400. 

The training offered on Trailhead and through certifications is designed for admins, developers and consultants. It’s not the best fit for end-user trainer. 

Self-paced and Instructor-led Training

Self-paced-and-Instructor-led-Training

1. Stony Point- stonyp.com

Stony Point is a Salesforce training provider where you have the flexibility of virtual and onsite Salesforce training programs. According to forcetalks.com, their online learning program cost is between $300 and $4000.

Stony Point offers two types of training, 

  1. Technical training 
    • Salesforce Administration & Configuration in Lightning Experience  
    • Salesforce Certified Sales Cloud Consultant  
    • Salesforce Certified Service Cloud Consultant  
    • Developing Salesforce Lightning Web Components and many more. 
  2. End-User training 
    • Salesforce Lightning Experience for Sales Leaders 
    • Salesforce Reports & Dashboards in Lightning Experience  
    • Salesforce for Marketing Users in Lightning Experience and many more. 

2. Udemy
Udemy offers a variety of Salesforce courses ranging between $40 and $300. During the flash sale - you might be able to do a $300 course for only $25 (Source: geckoboard.com). Some of the popular courses that are offered by Udemy are,

  • The Complete Salesforce Classic Administrator 
  • Salesforce Platform App Builder
  • Salesforce Service Cloud Consultant 
  • Complete guide to Salesforce Lightning Development

3. Simplilearn
Simplilearn offers several self-paced and instructor-led training courses that cost around $300 to $1,500, according to forcetalks.com. These training programs have drawn positive reviews for their quality and user experience. Salesforce courses that are available in Simplilearn,

  • Salesforce Administrator & App Builder
  • Salesforce Administrator
  • Salesforce Platform App Builder
  • Salesforce Platform Developer I (Apex and Visualforce)

There are some other training resources available as well:
Cheat Sheets

  • To rapidly identify shortcuts to features and reporting techniques there are dozens of cheat sheets available. Bookmarking every shortcut, accompanied by step-by-step instructions and screenshots that are handy navigational guides is the notable benefit of Cheat Sheets.
  • Example Apex code Cheat Sheet, Visualforce Cheat Sheet.

Developer Workbooks

  • Salesforce platform details are available through a sequence of tutorials that are available in different workbooks.
  • Some Salesforce Workbooks 
  • Force.com Workbook  
  • Apex Workbook  
  • Visualforce Workbook  
  • Force.com Integration Workbook  
  • Database.com Workbook  
  • Site.com Workbook 

Salesforce YouTube 

  • Several Salesforce YouTube channels are available with multiple videos. For beginners or new administrators of Salesforce, these videos are the best go-to resource.

LinkedIn Learning

  • Similar to YouTube, many videos are available on LinkedIn for Beginners, Intermediate and Advanced level of users.

Zero to Hero Blog series 

  • This blog series will take a new Salesforce administrator, from Zero to an Admin Hero. Users visit the blogs posts frequently for reference purposes.

Digital Adoption Platform Apty

Digital-Adoption-Platform

The above-mentioned resources are highly useful for individuals looking to become Salesforce admins or developers, but are not the best fit for your average end users. 

After spending a ton in procuring and implementing Salesforce, don’t you want your employees to adopt it quickly? Most employees don’t need a certification to use Salesforce in their daily jobs. How can you provide the right training on the job? 

One emerging solution to this challenge is to use a Digital Adoption Platform (DAP) tool like Apty which enables the employees to use Salesforce and complete the task quickly and effectively. Digital Adoption Platform reduces 60-70% of training time and increases the employees’ productivity. 

With a DAP tool like Apty, you can provide real-time guidance to your users, so they never waste time or energy leaving the screen, watching time-consuming video tutorials, or pouring over manuals and FAQ pages. DAP quickly onboards new users and provides ongoing guidance to existing users - eliminating the need for costly and ineffective training programs.

That’s one of the reasons, why organizations like Boeing, Delta Airlines, TD Bank and others leverage Apty. This is the new and emerging digital transformation trend which helps businesses to grow faster and increase ROI. If you want your employees to make use of this growing opportunity and increase the productivity of business TRY APTY!

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