Successfully adopting new enterprise software requires utilizing a change management process. This article breaks down the five steps an organization took to transition from Salesforce classic to Salesforce Lightning:
letzNav Takeaway: The last two steps, continually training and driving adoption, are the core to maintaining change. Many organizations complete an initial rollout, only to lose steam before fully adopting their new platform. As a product adoption platform, letzNav offers tools that allow to continually train and onboard users while measuring your overall adoption progress.
"All companies deal with change somewhere or another," Anaplan CEO Frank Calderoni tells CIO.com “You know you have to constantly keep changing. But the problem with change is that change sometimes is not necessarily easy for people to embrace and be successful at."
As the former CFO for Red Hat, Cisco, QLogic and SanDisk, Calderoni has ample experience in managing change.
letzNav Takeaway: One of Calderoni’s key points is that change has to start with leadership. Executives not only need to be on-board with change, they need to create and continually communicate the vision for change.
letzNav Takeaway: When rolling out new enterprise software, it’s easy to talk about the benefits and process improvements the new system will bring. But, ultimately the same work needs to be done. People get nervous when they think their jobs are changing. This research would suggest organizations that are trying to implement new software should let employees know that the work that needs to be done isn’t changing as much as the way it will get done.
Change Management Weekly, letzNav’s summary of the latest trends, news, and tips in the world of enterprise change management, is published every Friday.
To learn more about how letzNav innovative adoption tools can improve your change management initiative, schedule a demo today.