Automation is the process of using technology to streamline everyday business practices. It is more than simply moving from paper-based to electronic processes; it involves using artificial intelligence (AI) to complete some of your more routine or complex tasks to improve business efficiencies and increase productivity.
Here’s what you need to know about automation.
The Value of Automation
Automation increases efficiency and saves your company money. Automating business practices frees up valuable staff time that can be used to produce higher work volumes, invest in professional development, and build business development.
Over half of all employees report they could save up to two hours per day if portions of their jobs were automated. Business leaders estimate their time savings could be even higher – up to three hours per day. When you calculate the monetary value of your employees’ time, the potential for cost savings and business growth is impressive.
Business Processes that Can Be Automated
Complex processes that must be performed consistently by employees are ideal for Automation. Business units where speed and accuracy are a priority also benefit from a more streamlined process. Mundane, repeatable tasks are perfect for automation as it frees up employees to work on more mission-critical items.
Some examples of business practices that can be automated include:
A well-designed onboarding program is essential for employee retention and productivity. Many of the tasks associated with employee onboarding can be automated to ensure a consistent experience for all new employees. This includes initial new-hire paperwork as well as training on the software they will be expected to use.
Manually processing payroll is a time-intensive and staff-intensive process that can be easily automated. Multiple options exist to streamline payroll and minimize the amount of time it takes to pay your employees. Since this is a process that is done weekly or bi-weekly, the potential time savings due to automation is significant.
Customer Relationship Management
In an operation where employees interact with your company at multiple touchpoints, automated customer management is critical to provide a consistent experience across platforms. Automation can offer wide-reaching marketing campaigns with a fraction of the effort, build relationships with customers using significantly fewer human resources than traditional methods, and send customized reports to sales staff at regular intervals.
Financial Accounts Management
Most companies use accounting software, but this can be further automated by choosing a program that integrates seamlessly with other programs utilized by the company. This eliminates the duplication of effort that comes with having to enter the same information into multiple programs and reduces opportunities for error.
It’s important to watch analytics closely to determine what areas of your platform need to be improved for your customers, employees, or end-users. Analytics can be complex and confusing, and sifting through piles of data to determine where the trouble lies can be incredibly time-consuming. Using tools to automate the analysis of back-end analytics saves time while giving you accurate and valuable insight into how to improve your business practices.
Automate Your Business Practices with Apty
Do more in less time with Apty Automation! Apty uses RPA and AI to perform routine business tasks and simplify complex processes. See how Apty can accelerate your productivity to save time, money, and resources – request a demo today!