Nathan Altadonna

A former journalist and product manager, Nathan is a proud tech geek who blogs about digital transformation, employee productivity, and enterprise software. In addition to his work with Apty, Nathan runs his own consulting company, Innate Digital, helping companies develop content and get the most out of their marketing tech stack.
Find me on:
4 Key Elements of Change...
Communication is essential for any workplace change, especially when implementing new software or systems. Poor communication can derail a project before it even has a chance to get off the ground. Communication is an essential aspect of any change initiative, and it should be constant,...
29 April 2022 -
Digital Transformation and...
As the new year begins, you’re probably curious about the upcoming HR technology and transformation trends. Is there anything out there that you simply must implement in 2022? Find out everything you need to know about HR tech trends for the coming year right here. HR Digital Transformation HR is...
23 December 2020 -
Future of Digital Transformation...
The telecom industry has changed and will continue to evolve, heading into 2022. With the acceleration of IoT and 5G, telecom is undergoing a digital transformation in both technologies powering the industry and guiding how they interact with customers. The COVID-19 pandemic accelerated digital...
23 November 2020 -
How Chatbots and Digital Adoption...
Chatbots are becoming increasingly prevalent for both customer and employee self-service. But precisely what are they, why would a company choose to use a chatbot, and what are the best practices for using bots? In this blog, we answer your questions about chatbots and how they work with a Digital...
4 November 2020 -
Digital Transformation Management...
Nearly a third of all Digital Transformation projects fail. To avoid wasting money on a failed software implementation or other digital initiatives, you’ll need the right Digital Transformation management solution. In this guide, we’ll provide tips for ensuring your Digital Transformation project...
27 October 2020 -
Workday Adoption Survey...
Implementing any new enterprise software is difficult, but especially one as robust as Workday. Software implementations typically run behind schedule and over budget. Even after fulling implementing Workday, you could still be struggling with poor adoption and user errors. If you are trying to ...
26 October 2020 -
Employee Training Guide: Using an...
E-Learning and modern learning management systems are vital parts of most companies’ employee onboarding and training process. As the COVID-19 pandemic continues to expand the use of work-from-home arrangements and all-remote teams, LMS training programs’ popularity will likely increase.   In this...
7 October 2020 -
How to Use On-Screen Guidance to...
On-screen guidance could be the solution, if you’re struggling to train hundreds or thousands of employees on critical software applications or new business processes. Traditionally, companies utilize a combination of classroom training, video sessions, and user guides to equip their workforce to...
23 September 2020 -
Product Adoption Rate: How to...
Are you sure you are measuring your Product Adoption rate the right way? It’s one of the most important stats for any SaaS company and one of the most overlooked or miscalculated. Your Product Adoption rate should give you a snapshot of your product’s overall health because it measures both...
14 September 2020 -
Product Tour Software: Why Your...
Product Tour Software makes creating interactive onboarding experiences for your SaaS users fast and simple. Onboarding and supporting new users is time-consuming and one of the main challenges faced by growing SaaS products. If you are part of a Customer Success team for a SaaS product, you know...
10 September 2020 -
Driving Digital Transformation in...
Service-based industries and retailers alike are switching to more digital delivery and customer service solutions. The pandemic continues to make in-person interactions difficult, ushering in a new era of Digital Transformation. Businesses are constantly looking to incorporate the best...
2 September 2020 -
Product-Led Growth in SaaS: What...
The key to a successful SaaS business is a great product. But what’s the secret the drives some SaaS products into overnight successes? The answer is product-led growth. Companies that utilize a product-driven growth strategy tend to scale faster and have higher market values than companies that...
18 August 2020 -
Top Whatfix Alternatives for...
Enterprise companies looking for help with software adoption and employee onboarding may be familiar with Whatfix, but several Whatfix alternatives offer similar features (at a more reasonable price) If you’re considering Whatfix as a Digital Adoption Platform, you may want to also take a look at...
17 August 2020 -
Top Appcues Alternatives for...
As a product manager or SaaS company founder, you know the value of onboarding your users and creating a better user experience. So, you’re probably researching onboarding or product tours software like Appcues. But have you considered any Appcues alternatives or competitors? In this article, we...
14 August 2020 -
WalkMe Alternatives That Could...
"WalkMe Alternatives" "WalkMe Competitors" "Top alternatives for WalkMe" "WalkMe similar software" -  If you're in the market for a Digital Adoption Platform, you've probably run a few searches on these phrases and checked out WalkMe. We get it. As one of the first solutions in the market, many...
4 August 2020 -
What is the best Saas Onboarding...
SaaS companies need reliable, efficient, and fast ways to onboard new customers. SaaS onboarding software can drastically reduce the time and resources spent on customer onboarding. The best onboarding tools for SaaS companies will allow you to quickly and easily create custom product tours and...
31 July 2020 -
Resistance to Change: How to...
Overcoming employee resistance to change is one of the most challenging parts of making any organizational change. Whether you're changing a business process, restructuring a department or company, or implementing new enterprise software, you will likely encounter pushback and resistance to change...
28 July 2020 -
New Employee Onboarding Guide
The process of hiring new employees doesn't stop when you find the right people. There is a lot more involved in the new employee onboarding process to ensure that the people you hire will fit in well with your brand, message, workplace culture, and meet the requirements of the position. New...
22 July 2020 -
Product Adoption Guide: How to...
Product adoption is the key to a successful and growing SaaS product. Without it, your product will fail. Simply put, product adoption is the process of customers discovering, purchasing, and implementing a new application into their work or lives. Many companies invest a lot of time and money...
14 July 2020 -
13 Types of Change of Management...
From adapting to the latest technology to responding to the economic and logistical challenges presented by COVID-19, the need for companies to implement and adapt to organizational change has never been greater. Successful business transformation requires the right change management models, tools,...
26 May 2020 -
Digital Adoption Challenges &...
Are you in the midst of a digital transformation and running into problems? You are not alone. Digital adoption challenges slow down or kill many business transformation projects. In fact, of the nearly $1.3 trillion spent on digital transformation last year, $900 billion was wasted, according to...
21 May 2020 -
Tips for Using Product Tours to...
The goal of user onboarding is twofold. You want to show people how to navigate and use the application. You also want to make them fall in love with your product. If they like and value the product, they’re more likely to adopt it. Product tours are a great way to accomplish both goals.  Product...
11 May 2020 -
Walkthrough Software: How...
Walkthrough software is an essential tool for companies implementing a new enterprise application in their organization or for SaaS companies looking to improve their product. Onboarding and supporting users of any software is a challenging task. You only get one chance to make a first impression,...
5 May 2020 -
Digital Transformation: How...
Digital Transformation makes a business more efficient and profitable - when executed correctly. Technology can expedite processes, provide new ways to reach customers, and make it easier to adapt to market changes. Unfortunately, few companies realize these benefits as a majority of enterprise ...
14 April 2020 -
Two Approaches to Improving Data...
How much time is your sales team wasting thanks to poor data quality in Salesforce?  When a customer or contact record is incomplete, your sales reps spend valuable time researching instead of closing a deal. Data quality and management are two of the most significant issues facing Salesforce...
24 February 2020 -
How To Create Training & LMS...
Creating and maintaining training materials for enterprise software is time-intensive. You need to develop how-to documentation, classroom training slides, and LMS course materials. You spend hours taking screengrabs only to have to redo them when there is a change in the software or your...
20 February 2020 -
The Journey from letzNav to Apty
How did Apty become the world's fastest-growing digital adoption solution? For years, we watched as companies invested millions in new software and then millions more in training and support to try to make it work. In most cases, the training didn’t make a difference. We knew there had to be a...
18 February 2020 -
CIOs and their Role In Driving...
Digital transformations drive change at unprecedented rates. Companies are adopting new technologies and digitizing their business at record speeds. The increased emphasis on successful digital transformation forces CIOs to take on an essential role in organizational change. CIOs are used to...
10 February 2020 -
Technology Adoption Explained
Technology adoption sounds simple. You just start using new technology. But anyone who's gone through a software implementation or digital transformation initiative can tell you adoption of new technology at an organization is challenging. If you want to ensure successful adoption, you've got to...
22 January 2020 -
Do You Know Your Digital ROI - The...
It’s a new year, and for many companies, that means investing in a new digital initiative. Digital adoption and digital transformation continue to be driving forces for companies of every size. According to Harvard Business Review, companies spent $1.3 trillion on digital transformation last year,...
17 January 2020 -
4 ERP Adoption Tips you don't want...
Odds are you paid a lot for your enterprise resource planning system. A recent Software Path report estimated companies spend $7,200 per user in implementing a new system. Understandably, you're going to want to make sure you get the most out of the new system. In this post, we're looking at Four...
12 December 2019 -
Improve Software Utilization With...
Do you know how people are using the software you purchased to run your business? The software might come with some built-in analytics. But do they give you a clear picture of how effectively your employees are using the system? If you’re lucky, the program may record when and how frequently...
10 December 2019 -
The Most Overlooked Part of a...
Implementing new software is expensive and time-consuming. Companies spend millions of dollars and months to years planning software implementations. Unfortunately despite their best efforts, they frequently forget about one key element. Companies make the mistake of focusing on planning the...
30 October 2019 -
Automation of Business Processes -...
Automation is the process of using technology to streamline everyday business practices. Digital business process automation is more than simply moving from paper-based to electronic processes; it involves using artificial intelligence (AI) to complete some of your more routine or complex tasks to ...
24 September 2019 -
What is Product Adoption?
Your employees are trained on your software, but have they actually adopted it? Do they understand and use the robust features designed to make their lives easier? Or have they simply learned enough to perform their basic job functions, while clinging to their tried-and-true methods to complete...
17 September 2019 -
Software Onboarding Best Practices...
You’ve invested in some great technological tools to streamline your business practices, but to gain the full value of your investment, your users need to be onboarded properly. Onboarding is the process of bringing new users up to speed on the software you’ve adopted in your company.  That being...
12 September 2019 -
7 Tips to Help You Get Through the...
Choosing to adopt a new software platform is no small task. The acquisition and installation of new software involve relatively straightforward discussions around technological requirements, operational needs, and functional limitations.  However, the actual implementation process involves a whole...
11 September 2019 -
Infographic: Benefits of a Digital...
A new Gartner report recently highlighted something we’ve known all along - using a digital adoption solution like Apty greatly increases your team’s productivity. Gartner included Apty (formerly letzNav) in this new category of Digital Adoption Solutions.  According to the report organizations...
14 August 2019 -
4 Simple ways to increase your CRM...
How can you get more out of your CRM? It's a question a lot of managers have. Leading CRM systems like Salesforce have the power to transform your business, but they often come with a hefty price tag. How can you make sure you're getting the full value out of your CRM? In this post, we're looking...
13 August 2019 -
Why Platform Adoption Should Be a...
Companies spend vast amounts of time and money on the purchase and implementation of software applications. Comparatively, the development of an adoption strategy is treated as an afterthought. With so many resources already invested, it’s critical to prioritize platform adoption to make sure your...
31 July 2019 -
New Gartner Report Highlights...
A new Gartner report identifies Apty (formerly letzNav) as one of the solutions organizations should consider using to increase their sales productivity.  In the report, Gartner analysts included Apty as part of a new category called digital adoption solutions. As CRMs like Salesforce become more...
23 July 2019 -
Employee Onboarding 101 : The Best...
From posting a job to candidate interviews, hiring a new employee is difficult, but the hard work doesn’t end on the employee’s first day. HR teams and managers will need to fully train the new hire through a comprehensive employee onboarding program. If you’re looking to improve your employee...
7 February 2019 -
Product Adoption Platform - What...
One of the most common questions we get at trade shows is what is a product adoption platform or digital adoption tool? This blog tackles that question by: Defining what a product adoption platform is, Explaining how it’s different from your LMS or other training solutions, and Exploring who...
6 December 2018 -
Classroom Training: Does it Work...
When most people think of software training, they instantly picture a classroom setting. But is classroom training the most effective way to train employees on new enterprise applications like Oracle or Salesforce? Classroom training can be utilized for sales training or to develop other soft...
21 November 2018 -
How should you address Employee...
Successful onboarding programs can increase employee engagement, productivity and retention. But what do new employees need out of your onboarding program? Utilize this list to make sure your onboarding program covers the top concerns of new employees. What Employees Find Challenging About...
15 November 2018 -
Kotter's 8-Step Change Management...
Successfully adopting new enterprise software requires active change management. Author, entrepreneur, and Harvard Professor, John Kotter’s 1996 book Leading Change is the gold standard in how to navigate change in business. If you're adopting a new enterprise software, like Salesforce, Oracle or...
3 November 2018 -
New Employee Training Checklist:...
Extracting the best out of employees is the ultimate goal of an employee training and development program. It is important for both the professional and personal growth of employees. Employees are more likely to stay in companies that invest in their development and career growth opportunities. An...
9 October 2018 -
Salesforce Training & The Impact...
A few weeks after a Salesforce training session, most of your users seem to have forgot everything they learned. The scenario is familiar to most Salesforce trainers and admins. What’s behind these cases of mass amnesia? The Forgetting Curve strikes again. Keep reading to learn what the Forgetting...
8 October 2018 -
Five Essential Salesforce Change...
Salesforce updates and process rollouts can seem overwhelming, but with the right tools, updates are much more manageable. Successful change management in Salesforce typically requires: Preparing training materials Updating user guides Leading in-person training sessions Providing additional...
8 October 2018 -