Gautham Ramakrishnan

Gautham Ramakrishnan is a marketer at Freshworks(CRM) since 2016. His passion for helping people(Sales and Marketing) in all aspects of CRM, flows through in the content he provides.
Top 5 areas where you can see the...
Customer Relationship Management (CRM) is one of the critical responsibilities of any service provider. It refers to all strategies designed to improve customer service. Managing relationships with customers relies on understanding the context that drives interactions. This context is obtained...
22 February 2021 -