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Retail Digital Transformation: Need of the Hour
Digital Transformation in Retail is the need of the hour. The pandemic has caused many businesses to suffer adversely. One of the most impacted industry is retail and especially the traditional retail businesses. Retail demand has plummeted making many companies suffer huge financial loss.  The...
24 September 2020 - Krishnan Kaushik
How to Use On-Screen Guidance to Increase Employee Productivity
On-screen guidance could be the solution, if you’re struggling to train hundreds or thousands of employees on critical software applications or new business processes. Traditionally, companies utilize a combination of classroom training, video sessions, and user guides to equip their workforce to...
23 September 2020 - Nathan Altadonna
Remote Employee Onboarding Best Practices
Onboarding plays a crucial role in a new employee’s success & happiness. Onboarding is a step-by-step process of integrating a new hire with your company & its culture. Today, organizations are transitioning to a mindset where flexible remote work arrangement is an option for employees. As...
22 September 2020 - Revanth Periyasamy
Best Sales Onboarding Softwares 2020
Onboarding new employees always requires an effective combination of the right people & technology. Onboarding empowers new hires or new employees to be successful in a company by providing them with the knowledge, skills, & habits that are needed to achieve goals. What is Sales Onboarding & Why...
18 September 2020 - Revanth Periyasamy
Employee Training Manual - All you need to know
A robust and up-to-date employee training manual is a must-have in this digitally disruptive and transformative world of technology. Finding skilled employees is becoming difficult in this digital age. The most viable option for organizations is to train their employees to match their business...
16 September 2020 - Krishnan Kaushik
Product Adoption Rate: How to Track, Measure, and Improve It
Are you sure you are measuring your Product Adoption rate the right way? It’s one of the most important stats for any SaaS company and one of the most overlooked or miscalculated. Your Product Adoption rate should give you a snapshot of your product’s overall health because it measures both...
14 September 2020 - Nathan Altadonna
Product Tour Software: Why Your SaaS Solution Needs One
Product Tour Software makes creating interactive onboarding experiences for your SaaS users fast and simple. Onboarding and supporting new users is time-consuming and one of the main challenges faced by growing SaaS products. If you are part of a Customer Success team for a SaaS product, you know...
10 September 2020 - Nathan Altadonna
5 Powerful Change Management Plan Templates for Your Business
Having a Change Management plan template is necessary to plan change seamlessly. Change is a complicated process that is influenced by several factors. Having a well-defined change management plan template by your side can reduce a lot of your efforts and stress. A change management plan helps an...
8 September 2020 - Krishnan Kaushik
Barriers to Organizational Learning & Training Programs
An effective training program will reap huge benefits. Alternatively, improper training can be counterproductive to the organizational goals. There are several reasons why trainings often fail in companies, regardless of the size of the organization. Avoiding common barriers to effective...
7 September 2020 - Revanth Periyasamy
5 Failproof Employee Engagement Ideas for 2020
COVID-19 has changed the entire business world to move towards a new normal, aka Work from Home (wfh) where remote employees are required to engage themselves and feel committed towards their work. In many cases, it is hard to achieve because of a lack of leadership and engagement. Management must...
4 September 2020 - Revanth Periyasamy
Driving Digital Transformation in the New Normal
COVID-19 continues to accelerate the need for driving Digital Transformation across organizations of all sizes. Companies are embracing remote work and quickly modifying their everyday business processes to match a new reality. Service-based industries and retailers alike are switching to more...
2 September 2020 - Nathan Altadonna
Ongoing Training: Awesome Benefits and the Enormous Impact
Ongoing training empowers employees with knowledge and skills which in turn boost employee performance and satisfaction. Ongoing training for your workforce is the need of the hour.  Business dynamics are changing at an exponential rate and change has become the global norm. Current times make it...
31 August 2020 - Krishnan Kaushik
7 Change Management Activities You Need to Know
Change Management activities are necessary to overcome employees’ resistance to change. It is the responsibility of change enablers to make the workforce efficient enough to sustain change and excel during the process. We see employees undergoing training but most of the time these trainings are...
28 August 2020 - Krishnan Kaushik
Why Focusing on Employee Training & Development is Important?
Employee training and development is becoming a top priority for many organizations.  The corporate world is led by digital transformation and under such a climate, the way the employees do their job is continuously changing. It demands an employee to be dynamic, and adaptive to their job. What...
25 August 2020 - Krishnan Kaushik
How to Measure Productivity - The Simplest Guide Ever
Irrespective of the size of Enterprise, it is a must to measure employee productivity in order to achieve a higher growth rate. Businesses that properly gauge employee productivity can get higher profits, the long-run. However, for large Enterprises, applying productivity measurement techniques is...
21 August 2020 - Revanth Periyasamy
Product-Led Growth in SaaS: What You Need to Know
The key to a successful SaaS business is a great product. But what’s the secret the drives some SaaS products into overnight successes? The answer is product-led growth. Companies that utilize a product-driven growth strategy tend to scale faster and have higher market values than companies that...
18 August 2020 - Nathan Altadonna
Top Whatfix Alternatives for Enterprises in 2020
Whatfix alternatives. Whatfix competitors. Enterprise companies looking for help with software adoption and employee productivity may be familiar with these search phrases. If you too are reviewing Whatfix as a Digital Adoption Platform, here is the ultimate guide to help you assess some Whatfix...
17 August 2020 - Nathan Altadonna
Top Appcues Alternatives for Product Onboarding and Growth
As a product manager or SaaS company founder, you know the value of onboarding your users and creating a better user experience. So, you’re probably researching onboarding or product tours software like Appcues. But have you considered any Appcues alternatives or competitors? In this article, we...
14 August 2020 - Nathan Altadonna
Employee Software Training & 9 Reasons Why It Is Better With DAP
Employee software training is important for onboarding and training new employees in an organization. Training employees using a traditional training setup has become challenging. It consumes valuable time that otherwise could be spent productively. With the recent advent in technology...
12 August 2020 - Krishnan Kaushik
How to Create a Great User Onboarding Experience?
A Great User Onboarding Experience can spell long-term success for your business. In the same breath, it is wise to also acknowledge that a shoddy one can put your business in jeopardy. The User Onboarding experience is your users’ first encounter with your product. This is why it is absolutely...
11 August 2020 - Revanth Periyasamy
How In-app announcements can drive Product Adoption?
In-app announcements, even though relatively a modern offering, have taken the SaaS world by storm. In fact, it would not even be an exaggeration to say that in-app announcements also contribute majorly to Product Adoption and User Onboarding. Feature updates are primarily done to provide smooth...
10 August 2020 - Revanth Periyasamy
Top 7 Employee Training Methods  for  Workplace Success
The Employee training method you implement in your organization can be an absolute game-changer when it comes to increasing employee retention rate. According to PwC 1 in 3 employees leave their company within the first year. Targeted training methods help to make your employee confident,...
5 August 2020 - Krishnan Kaushik
WalkMe Alternatives That Could Work Better For You
WalkMe Alternatives. WalkMe Competitors. Top alternatives for WalkMe. WalkMe similar software. If you're in the market for a Digital Adoption Platform, you've probably run a few searches on these phrases and checked out WalkMe. We get it. As one of the first solutions in the market, many companies...
4 August 2020 - Nathan Altadonna
What is the best Saas Onboarding Software?
SaaS companies need reliable, efficient, and fast ways to onboard new customers. SaaS onboarding software can drastically reduce the time and resources spent on customer onboarding. The best onboarding tools for SaaS companies will allow you to quickly and easily create custom product tours and...
31 July 2020 - Nathan Altadonna
Product Walkthrough: The Ultimate Guide
Product Walkthroughs are the key to unlock the full potential of your product to the world. But many companies are guilty of not utilizing them effectively to meet their customer's expectations. They go with one size fits all approach and create a product tour or product demo that gives...
30 July 2020 - Krishnan Kaushik
Resistance to Change: How to Overcome Employee Pushback
Humans naturally prefer stability and comfort over change in both our personal and professional lives. Overcoming resistance to change is one of the most challenging parts of making any organizational change. Whether you're changing a business process, restructuring a department or company, or...
28 July 2020 - Nathan Altadonna
Top 5 Smooth User Onboarding examples
No matter how good a product is, you cannot expect new users to get it right away without any direction. That’s where the necessity of User Onboarding comes into play. Research says, 63% of customers say that onboarding – the quality of support users receive post-sale – is a significant...
23 July 2020 - Revanth Periyasamy
New Employee Onboarding Guide
The process of hiring new employees doesn't stop when you find the right people. There is a lot more involved in the new employee onboarding process to ensure that the people you hire will fit in well with your brand, message, workplace culture, and meet the requirements of the position. New...
22 July 2020 - Nathan Altadonna
19 Ways to Improve Work Performance for your Survival
Work performance is how effectively and efficiently an individual perform their assigned task by using all the essential technical and non-technical traits. Your employees are always trying to perform better to match the set expectations. Some of them are efficient throughout the year while others...
20 July 2020 - Krishnan Kaushik
User Onboarding Vs Customer Onboarding
Businesses are always in a race to grab the attention of potential customers. Companies splash messages of “free trials” across the web to grab eyeballs but those efforts are wasted if you don't have a proper onboarding experience after a user signs up. In a world of cut-throat competition,...
17 July 2020 - Krishnan Kaushik
How to design a Successful Software-Rollout Plan: 12 Steps
Organizations are eager to invest in new software or technology and each year many of them update themselves by implementing new software. While it is important to roll out software with incredible capabilities improper adoption could hurt your investments. Thankfully it is not difficult to have a...
15 July 2020 - Krishnan Kaushik
Product Adoption Guide: How to Improve Saas Customer Adoption
Product adoption is the key to a successful and growing SaaS product. Without it, your product will fail. Simply put, product adoption is the process of customers discovering, purchasing, and implementing a new application into their work or lives. Many companies invest a lot of time and money into...
14 July 2020 - Nathan Altadonna
What is Digital Dexterity and Why is it Important?
Every year, thousands of companies initiate their Digital Transformation efforts and each year few of them die. What makes these companies fail? The lack of communication, collaboration but most concerning of all employee resistance. Employee resistance occurs due to two reasons- the first one is...
7 July 2020 - Krishnan Kaushik
Software Usage vs Software Adoption
It is common for business to spend indecent amount of dollars on procuring new tools to improve their processes and performance. But what if these tools are not providing the expected or desired value? The potential loss of such a case is extremely high. This is why it is of paramount importance...
2 July 2020 - Revanth Periyasamy
Best practices for new employee training
Since remote working is the new normal, every company is in the process of discovering the benefits of leveraging remote working. However, the practical difficulty lies in the training part. Training your employees remotely is way more tedious compared to on-premise training. You could compare it...
29 June 2020 - Revanth Periyasamy
A Complete Guide on The Top 10 Change Management Tools
Change is never easy. Moreover, it is unique to every organization. That is the reason Change Management is still a mystery wherein many businesses suffer a lot to find a feasible solution for a successful transition. Many companies started leveraging Change Management models, tools, and software...
24 June 2020 - Revanth Periyasamy
Beginner's Guide to understanding Digital Innovation
When you have a necessity, you go past the tradition, overcome insecurities, push the limits, go beyond anyone’s imagination, and eventually, a marriage of creativity, requirement, and skills gives birth to what is otherwise known as “Innovation”. Quite dramatic, agreed. Yet it is true for the...
22 June 2020 - Krishnan Kaushik
14 Pillars that make an amazing Digital Adoption Strategy
Last year more than 73% of businesses failed to generate value out of their Digital Transformation initiatives and 70% of change programs failed because of resistance from the employees. The failure rate is so high even then companies in 2019 spent  40% of all technology spending towards Digital...
19 June 2020 - Krishnan Kaushik
How to make Kotter's 8-step change management model work for you?
Organizational Transformation is often met with resistance and the implementation of changes is an intimidating prospect. However, adaptation is essential for sustainable business. According to a research by Harvard Business Review, more than 60% of all organizational change initiatives fail. Many...
16 June 2020 - Revanth Periyasamy
Prosci ADKAR Change Management Model – Why and How?
In today’s hyper-competitive business world, organizations that adapt themselves to change are the ones that grow. Transformation is necessary for any business to deliver feasible solutions to its growing customer base. Given that it is inevitable in the business world, it is wise to try and...
12 June 2020 - Revanth Periyasamy
What makes an Intelligent Digital Adoption Platform?
In 2011, the concept of a Digital Adoption Platform (DAP) for the very first time, was introduced to the world. Since then it has come a long way. There are many solutions out there, from which you have to select anyone that fits the bill. It has kind of become “Sophie's choice” for the...
11 June 2020 - Krishnan Kaushik
9 Change Management Certifications to Boost your Career
Businesses today are changing the way they work. An environment like this has been created because of competition and value. Businesses are always competing and trying to provide incredible value to their customers. In this process, change becomes a normal process and the organization that does...
9 June 2020 - Krishnan Kaushik
11 Influencer Tips to Overcome Digital Transformation Challenges
It’s has been an unexpected year with one too many surprises, to put it mildly. The entire global business ecosystem has changed in a matter of months. Well, if you would see the trends from the past 2 decades, the businesses which took digital transformation seriously and took action based on...
4 June 2020 - Krishnan Kaushik
How Business can achieve Customer Success?
Without paying customers a business will fail. So ultimately your customer success is your success. Customer Success teams arise out of the need to provide service and high-touch guidance to your valuable customers. An effective customer success (CS) team will improve customer retention and enrich...
2 June 2020 - Revanth Periyasamy
The Definitive Guide for User Onboarding
With 2020 almost halfway through, the dawn of the new decade right around the corner where the keyword “User experience” would be important than ever. Mr. Chimero’s quote captures the essence of the current state of user experience and by the looks of it, this is not going to change in the...
1 June 2020 - Krishnan Kaushik
3 Key Factors that will Improve Your Employee Performance
For any business to be successful, it needs efficient and productive employees. Every individual employee must work toward the company’s vision and mission. There is no overarching mantra about employee performance - it is all about how businesses manage, upskill, and motivate their employees.  ...
29 May 2020 - Revanth Periyasamy
New to Zoom? Here are some quick tips to train your employees
COVID-19 has forced many companies to use video conferencing tools like Zoom meetings for everyday meetings as well as training. Zoom has seen a sudden surge in its users in the past three months. Its user base skyrocketed from 10 million to 200 million and still counting. Zoom is helping to solve...
28 May 2020 - Krishnan Kaushik
DAP - A business must-have in the post-COVID world
A few months ago, Digital Adoption Platforms may have been considered a piece of technology that was “good-to-have” and not really a must-have. But today, given the multi-layered benefits it presents, a Digital Adoption Platform (or a DAP) is not only a must-have but also crucial to your business,...
27 May 2020 - Divya Bhat
Organizational Change Management Models for Enterprises
From adapting to the latest technology to responding to the economic and logistical challenges presented by COVID-19, the need for companies to implement and adapt to organizational change has never been greater. Successful business transformation requires the right change management models and...
26 May 2020 - Nathan Altadonna
Digital Adoption Challenges & Solutions to overcome them
Are you in the midst of a digital transformation and running into problems? You are not alone. Digital adoption challenges slow down or kill many business transformation projects. In fact, of the nearly $1.3 trillion spent on digital transformation last year, $900 billion was wasted, according to...
21 May 2020 - Nathan Altadonna
Tips for Using Product Tours to Reveal Your ‘Aha Moment’
The goal of user onboarding is twofold. You want to show people how to navigate and use the application. You also want to make them fall in love with your product. If they like and value the product, they’re more likely to adopt it. Product tours are a great way to accomplish both goals.  Product...
11 May 2020 - Nathan Altadonna
WALKTHROUGH SOFTWARE: HOW INTERACTIVE WALKTHROUGHS HELP USERS
Walkthrough software is an essential tool for companies implementing a new enterprise application in their organization or for SaaS companies looking to improve their product. Onboarding and supporting users of any software is a challenging task. You only get one chance to make a first impression,...
5 May 2020 - Nathan Altadonna
4 Online training Challenges You Should Know About
Since the beginning of 2020 we have seen a lot of changes in both professional and personal life, things have drastically changed in a matter of months but what doesn’t change is the will power of people to do their job even during this crisis. The human being is a unique creature, he finds one...
28 April 2020 - Krishnan Kaushik
Debunking 6 Digital Transformation Myths
Myths are the manifestation of human assumptions without any valid evidence, sometimes they are right but most often they are wrong. In the world of technology, myths could create undesired impact and in the business world, it will assure the downfall of an organization, especially when you carry...
27 April 2020 - Krishnan Kaushik
Top 5 Digital Adoption myths
Digital adoption is a top priority for most companies – especially in light of the COVID-19 outbreak. Many companies were already in the midst of a digital transformation, but the response to COVID-19, including forcing many people to work from home, has prompted companies to try to adopt new...
24 April 2020 - Revanth Periyasamy
9 Work From Home Challenges
Since 2005 the number of people who are working from home has drastically increased by 140%. This number is now even more in our newfound world of social distancing. Earlier it was a choice or an option but post this apocalyptic era I assume this how the world will function or at least will prepare...
23 April 2020 - Krishnan Kaushik
Top 4 Myths of Remote onboarding and training
If there's one thing that companies around the world, both large and small, have accepted and united on, in the backdrop of the COVID-19 pandemic, it has got to be remote working. While several enterprises were already testing out the efficacy of this arrangement for a few years now, the pandemic...
20 April 2020 - Revanth Periyasamy
Digital Adoption - What it is & Why it is Important
Digital Adoption in the age of technology sounds like a cakewalk, doesn't it? Sadly, reality is far from that. The exponential growth of software applications has made it easier for companies to purchase new software and has increased the need for effective usage and adoption.   As companies add...
16 April 2020 - Krishnan Kaushik
Digital Transformation: How Technology is Changing Business
Digital Transformation makes a business more efficient and profitable - when executed correctly. Technology can expedite processes, provide new ways to reach customers, and make it easier to adapt to market changes. Unfortunately, few companies realize these benefits as a majority of digital...
14 April 2020 - Nathan Altadonna
A one-stop solution for all your SharePoint rollout challenges
Microsoft SharePoint helps in improving collaborative work, stress-free file sharing and also helps to leverage productivity, and much more, but enterprises still face some challenges which we discussed in our SharePoint adoption challenges blog. SharePoint can be efficiently used if you’re able...
13 April 2020 - Revanth Periyasamy
How Does a Digital Adoption Platform Improve Working from Home?
As the Coronavirus (COVID-19) pandemic continues to threaten the world, most companies have rolled out “Work from Home” for their non-essential employees. Market leaders have stated that Coronavirus (COVID-19) will impact companies on an unimaginable scale and also in the long run “work from home”...
8 April 2020 - Revanth Periyasamy
Top 10 types of tools to improve user onboarding
Want to decrease your churn rate and retain more of your SaaS customers? Then it’s time to rethink your user onboarding strategy. Before jumping into different types of User Onboarding tools, let us understand few basic questions like,  What is User-Onboarding? Why is user onboarding important? ...
6 April 2020 - Revanth Periyasamy
Top 5 SharePoint rollout challenges faced by enterprise
SharePoint is a web-based platform launched by Microsoft in the year 2001. Since then it has taken the industry by storm and became an industry-leading tool that provides three core features: Collaboration Opportunities Content/Document management Business Intelligence Before jumping into...
2 April 2020 - Revanth Periyasamy
Top Technology Trends for Improving Customer Experience
When most people think of AI in retail, they think of cashier-less stores, but that's not where you can get the most value from AI. From commerce to customer support, more customer touchpoints are moving to digital channels. IDG estimates that 44 percent of companies now deploy a digital-first...
31 March 2020 - Guest Blog
Solutions to ServiceNow Training and Adoption Challenges
In the previous blog we elaborated the common ServiceNow implementation challenges faced during the implementation. Here we explain how those challenges can be addressed. Training employees requires hours of learning beyond their working hours, hiring consultants and additional support staffs. The...
24 March 2020 - Keshav Raj
COVID-19 VS CIOs: Practical guide for CIOs to keep the business up and running
  “The CIO role has become more central [to contingency strategies] because technology mediates almost every single interaction in business these days,” says Vijay Gurbaxani, the director of the Center for Digital Transformation at the University of California, Irvine. There is no business that...
23 March 2020 - Mohd Azam
Satisfaction - The ultimate need for Enterprises!!!
We know there are millions of Startups coming up every year. According to the research, there are around 1.35 million tech startups in the world today, “YES” Apty is one among them. Here is a glimpse of what we're going to cover: Started from scratch LetzNav to Apty Reason? Apty goes beyond...
18 March 2020 - Revanth Periyasamy
How insights are an integral part of any Digital Adoption Platform
“We are surrounded by data, but starved for insights” – Jay Baer Data helps an organization to make better decisions, and that is why each one of them is leveraging the technology to access more and more data. But how important are data and analytics without proper insights? In this post, we’re...
18 March 2020 - Keshav Raj
Data Security and Certifications for Digital Adoption Platforms
As more companies invest in Digital Adoption Platforms, many of their IT teams have questions about data security. How can you protect your data as you add tools on top of your existing software and processes?  In this post we’re taking a closer what a Digital Adoption Platform is, what you need to...
17 March 2020 - Abhilash Adinarayan
Digital Adoption done in the right way!
What is a Digital Adoption Platform? A Digital Adoption Platform (DAP) is a software layer that sits on top of any web-based application and provides a seamless learning experience to the end-users with step-by-step on-screen walkthroughs. In this post, we're going to cover: What are the primary...
16 March 2020 - Revanth Periyasamy
6 Common Challenges Faced During ServiceNow Implementation
What is ServiceNow? ServiceNow makes work simpler using a workflow engine powered by AI. It provides solutions through workflows for IT, Employees, and Customers. On top of that, with the Now Platform, you can build your own enterprise workflows that you need.  ServiceNow reduces tons of manual...
10 March 2020 - Keshav Raj
The Landscape of Learning and Development
The learning and development landscape is changing rapidly. As we start 2020 with an all-time low attention span of 8 seconds, which is less than that of a goldfish, learning needs a new approach. But what kind of approach is required? Organizations must focus to reduce time when they create...
6 March 2020 - Krishnan Kaushik
Salesforce MVPs – Why to connect with them and How?
Missed out on the recent Salesforce event? don’t worry we’ve got you covered. Salesforce events are always the source of gaining knowledge and improving technical Salesforce skills. If you follow Salesforce and claim to be a trailblazer, then you’re always craving for more knowledge. Here’s an...
5 March 2020 - Abhilash Adinarayan
8 Best Practices to Solve Workday Implementation Issues
Workday is one of the most effective ERP and HCM solutions. Workday can yield high returns in productivity and efficiency – when implemented correctly. But, as we discussed in our previous blog on Workday implementation challenges, realizing the benefits of Workday can be difficult. If you don’t...
4 March 2020 - Krishnan Kaushik
3 Salesforce training methods to look for in 2020
A CRM is a powerful platform for connecting with customers, partners, and provides services like marketing automation and analytics to the companies.  Research says “More than 88% of Fortune 100 companies use Salesforce”. As of January 2020, Salesforce enabled the Lightning experience for all...
3 March 2020 - Revanth Periyasamy
8 Workday Implementation Challenges That Every Organization Faces
Workday is a cloud-based application that serves in human capital management and financial management. The growth of Workday has been phenomenal over the years expanding from a HCM application into an ERP as well.  It’s one of the most powerful solutions in the market, but not always the easiest...
2 March 2020 - Krishnan Kaushik
If It’s Not in Salesforce It Doesn’t Exist
The world of CRM is in existence since the inception of Goldmine in 1989. As time progressed, we witnessed many such solutions but one that stood the test of time is Salesforce. It’s in the business since 1999 and so is the famous quote: “If it’s not in the Salesforce then it doesn’t exist”. This...
28 February 2020 - Krishnan Kaushik
Two Approaches to Improving Data Quality in Salesforce
How much time is your sales team wasting thanks to poor data quality in Salesforce?  When a customer or contact record is incomplete, your sales reps spend valuable time researching instead of closing a deal. Data quality and management are two of the most significant issues facing Salesforce...
24 February 2020 - Nathan Altadonna
How to Create Training and LMS Content Using the COPE Method
Creating and maintaining training materials for enterprise software is time-intensive. You need to develop how-to documentation, classroom training slides, and LMS course materials. You spend hours taking screengrabs only to have to redo them when there is a change in the software or your...
20 February 2020 - Nathan Altadonna
The Journey from letzNav to Apty
How did Apty become the world's fastest-growing digital adoption solution? For years, we watched as companies invested millions in new software and then millions more in training and support to try to make it work. In most cases, the training didn’t make a difference. We knew there had to be a...
18 February 2020 - Nathan Altadonna
Best Practices for Building Workflows
Lately, in the business sector, the term "workflow" has become a bit of a mantra. And, although the majority of business owners grasp logically why workflow is necessary, it is difficult to fully comprehend until you have seen how it actually functions. Workflows can simplify and optimize...
13 February 2020 - Guest Blog
Why Digital Adoption Solutions Are Key to CRM Adoption
Creating and retaining customers is a core function of any business. After all, customers are the assets that any business needs to make money. To build customer loyalty and retain existing customers, businesses must utilize customer relationship management (CRM). Companies that implement customer...
12 February 2020 - Revanth Periyasamy
6 Reasons Why Your Business Should Use Learning Management System
For every business to survive and to flourish, it needs to manage its resources wisely. This is one of the main reasons that while many are willing to embrace new technology, others are reluctant. Some costs needed to be considered before purchasing, like the price of new software, so companies try...
11 February 2020 - Mohd Azam
CIOs Essential Role in Driving Successful Change
Digital transformations drive change at unprecedented rates. Companies are adopting new technologies and digitizing their business at record speeds. The increased emphasis on successful digital transformation forces CIOs to take on an essential role in organizational change. CIOs are used to...
10 February 2020 - Nathan Altadonna
7 Inspirational TEDx Talks Every CIO Needs To Watch
TED talks have always been a great source of inspiration professionals who wish to solve their organizational challenges. Listening to the speeches helps you to rethink, restructure (if required) and provides a different perspective. As the world’s fastest-growing digital adoption platform, we at...
7 February 2020 - Mohd Azam
The Practical Guide for CIOs to Initiate Digital Transformation
CIOs are an integral part of any established and growing organization since the early 1980s. With the evolution of technology, their role has drastically changed. Today the role of CIO is not just limited to enabling businesses. They are strategic partners and play a vital role in decision making. ...
3 February 2020 - Krishnan Kaushik
Top 5 features to look for while choosing a Digital Adoption Platform
Living in the era of the suspense of not-knowing-what’s next, every business is hearing the buzz word “Digital Transformation.” More than 26% of top-level executives say Digital Transformation will be the survival factor in the upcoming years. Digital Adoption plays a vital role in digital...
28 January 2020 - Revanth Periyasamy
TOP 5 DIGITAL TRANSFORMATION TRENDS FOR 2020
In the past few years, the word digital has become the buzzword across every industry. 2020 will be a remarkable year where we can expect many changes in the current market trends. So what can companies undergoing rapid digital transformation expect in the coming year? Without further delay, let’s...
24 January 2020 - Revanth Periyasamy
Technology Adoption Explained
Technology adoption sounds simple. You just start using new technology. But anyone who's gone through a software implementation or digital transformation initiative can tell you getting any organization to adopt new technology is challenging. If you want to ensure successful adoption, you've got...
22 January 2020 - Nathan Altadonna
Do you know your digital ROI? Increase the Value of Your Digital Investments
It’s a new year, and for many companies, that means investing in a new digital initiative. Digital adoption and digital transformation continue to be driving forces for companies of every size. According to Harvard Business Review, companies spent $1.3 trillion on digital transformation last year,...
17 January 2020 - Nathan Altadonna
TOP 5 MOST READ BLOGS IN 2019 ON DIGITAL ADOPTION BY APTY
It’s the beginning of the year 2020 and we all are excited. 2019 was a great year for Apty. We helped several new clients successfully adopt new digital technologies. We’re proud of our growth this year and 100% client satisfaction, literally ZERO churns! We hope to provide the same value to you in...
9 January 2020 - Mohd Azam
4 Tips for Getting More Out of Your ERP System
Odds are you paid a lot for your enterprise resource planning system. A recent Software Path report estimated companies spend $7,200 per user in implementing a new system. Understandably, you're going to want to make sure you get the most out of the new system. In this post, we're looking at Four...
12 December 2019 - Nathan Altadonna
Improve Software Utilization With Analytics
Do you know how people are using the software you purchased to run your business? The software might come with some built-in analytics. But do they give you a clear picture of how effectively your employees are using the system? If you’re lucky, the program may record when and how frequently...
10 December 2019 - Nathan Altadonna
The Most Overlooked Part of a Software Implementation Plan
Implementing new software is expensive and time-consuming. Companies spend millions of dollars and months to years planning software implementations. Unfortunately despite their best efforts, they frequently forget about one key element. Companies make the mistake of focusing on planning the...
30 October 2019 - Nathan Altadonna
How to Automate Your Routine Business Tasks
Automation is the process of using technology to streamline everyday business practices. It is more than simply moving from paper-based to electronic processes; it involves using artificial intelligence (AI) to complete some of your more routine or complex tasks to improve business efficiencies and...
24 September 2019 - Nathan Altadonna
What is Product Adoption?
Your employees are trained on your software, but have they actually adopted it? Do they understand and use the robust features designed to make their lives easier? Or have they simply learned enough to perform their basic job functions, while clinging to their tried-and-true methods to complete...
17 September 2019 - Nathan Altadonna
User Onboarding Best Practices (Infographic)
You’ve invested in some great technological tools to streamline your business practices, but to gain the full value of your investment, your users need to be onboarded properly. Onboarding is the process of bringing new users up to speed on the software you’ve adopted in your company.  That being...
12 September 2019 - Nathan Altadonna
7 Tips to Help You Get Through the Software Implementation Process
Choosing to adopt a new software platform is no small task. The acquisition and installation of new software involve relatively straightforward discussions around technological requirements, operational needs, and functional limitations.  However, the actual implementation process involves a whole...
11 September 2019 - Nathan Altadonna
Infographic: Benefits of a Digital Adoption Solution
A new Gartner report recently highlighted something we’ve known all along - using a digital adoption solution like Apty greatly increases your team’s productivity. Gartner included Apty (formerly letzNav) in this new category of Digital Adoption Solutions.  According to the report organizations...
14 August 2019 - Nathan Altadonna
4 Ways to Make Your CRM More Productive
How can you get more out of your CRM? It's a question a lot of managers have. Leading CRM systems like Salesforce have the power to transform your business, but they often come with a hefty price tag. How can you make sure you're getting the full value out of your CRM? In this post, we're looking...
13 August 2019 - Nathan Altadonna
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