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3 Key Factors that will Improve Your Employee Performance
For any business to be successful, it needs efficient and productive employees. Every individual employee must work toward the company’s vision and mission. There is no overarching mantra about employee performance - it is all about how businesses manage, upskill, and motivate their employees.  ...
29 May 2020 -
New to Zoom? Here are some quick tips to train your employees
COVID-19 has forced many companies to use video conferencing tools like Zoom meetings for everyday meetings as well as training. Zoom has seen a sudden surge in its users in the past three months. Its user base skyrocketed from 10 million to 200 million and still counting. Zoom is helping to solve...
28 May 2020 -
DAP - A business must-have in the post-COVID world
A few months ago, Digital Adoption Platforms may have been considered a piece of technology that was “good-to-have” and not really a must-have. But today, given the multi-layered benefits it presents, a Digital Adoption Platform (or a DAP) is not only a must-have but also crucial to your business,...
27 May 2020 -
Organizational Change Management Models for Enterprises
From adapting to the latest technology to responding to the economic and logistical challenges presented by COVID-19, the need for companies to implement and adapt to organizational change has never been greater. Successful business transformation requires the right change management models and...
26 May 2020 -
Digital Adoption Challenges & Solutions to overcome them
Are you in the midst of a digital transformation and running into problems? You are not alone. Digital adoption challenges slow down or kill many business transformation projects. In fact, of the nearly $1.3 trillion spent on digital transformation last year, $900 billion was wasted, according to...
21 May 2020 -
Tips for Using Product Tours to Reveal Your ‘Aha Moment’
The goal of user onboarding is twofold. You want to show people how to navigate and use the application. You also want to make them fall in love with your product. If they like and value the product, they’re more likely to adopt it. Product tours are a great way to accomplish both goals.  Product...
11 May 2020 -
Walkthrough Software: Why You Need It and How Interactive Walkthroughs Help...
Walkthrough software is an essential tool for companies implementing a new enterprise application in their organization or for SaaS companies looking to improve their product. Onboarding and supporting users of any software is a challenging task. You only get one chance to make a first impression,...
5 May 2020 -
4 Online training Challenges You Should Know About
Since the beginning of 2020 we have seen a lot of changes in both professional and personal life, things have drastically changed in a matter of months but what doesn’t change is the will power of people to do their job even during this crisis. The human being is a unique creature, he finds one way...
28 April 2020 -
Debunking 6 Digital Transformation Myths
Myths are the manifestation of human assumptions without any valid evidence, sometimes they are right but most often they are wrong. In the world of technology, myths could create undesired impact and in the business world, it will assure the downfall of an organization, especially when you carry...
27 April 2020 -
Top 5 Digital Adoption myths
Digital adoption is a top priority for most companies – especially in light of the COVID-19 outbreak. Many companies were already in the midst of a digital transformation, but the response to COVID-19, including forcing many people to work from home, has prompted companies to try to adopt new...
24 April 2020 -
9 Work From Home Challenges
Since 2005 the number of people who are working from home has drastically increased by 140%. This number is now even more in our newfound world of social distancing. Earlier it was a choice or an option but post this apocalyptic era I assume this how the world will function or at least will prepare...
23 April 2020 -
Top 4 Myths of Remote onboarding and training
If there's one thing that companies around the world, both large and small, have accepted and united on, in the backdrop of the COVID-19 pandemic, it has got to be remote working. While several enterprises were already testing out the efficacy of this arrangement for a few years now, the pandemic...
20 April 2020 -
What is digital adoption and Why is it important? | Apty
The exponential growth of SaaS applications has made it easier for companies to purchase new software and increased the need for effective onboarding and adoption. As companies add more software, they’re struggling to train and equip users.  Software purchases alone don’t make employees productive,...
16 April 2020 -
Digital Transformation: How Technology is Changing Business
Digital transformation makes a business more efficient and profitable - when executed correctly. Technology can expedite processes, provide new ways to reach customers, and make it easier to adapt to market changes. Unfortunately, few companies realize these benefits as a majority of digital...
14 April 2020 -
A one-stop solution for all your SharePoint rollout challenges
Microsoft SharePoint helps in improving collaborative work, stress-free file sharing and also helps to leverage productivity, and much more, but enterprises still face some challenges which we discussed in our SharePoint adoption challenges blog. SharePoint can be efficiently used if you’re able...
13 April 2020 -
How Does a Digital Adoption Platform Improve Working from Home?
As the Coronavirus (COVID-19) pandemic continues to threaten the world, most companies have rolled out “Work from Home” for their non-essential employees.   Market leaders have stated that Coronavirus (COVID-19) will impact companies on an unimaginable scale and also in the long run “work from...
8 April 2020 -
Top 10 types of tools to improve user onboarding
Want to decrease your churn rate and retain more of your SaaS customers? Then it’s time to rethink your user onboarding strategy.  What is User-Onboarding? It is a process of providing new users with necessary product knowledge and skills to help understand the principles of how your product works...
6 April 2020 -
Top 5 SharePoint rollout challenges faced by enterprise
SharePoint is a web-based platform launched by Microsoft in the year 2001. Since then it has taken the industry by storm and became an industry-leading tool that provides three core features: Collaboration Opportunities Content/Document management Business Intelligence Before jumping into...
2 April 2020 -
Top Technology Trends for Improving Customer Experience
When most people think of AI in retail, they think of cashier-less stores, but that's not where you can get the most value from AI. From commerce to customer support, more customer touchpoints are moving to digital channels. IDG estimates that 44 percent of companies now deploy a digital-first...
31 March 2020 -
Solutions to ServiceNow Training and Adoption Challenges
In the previous blog we elaborated the common ServiceNow challenges faced during the implementation. Here we explain how those challenges can be addressed. Training employees requires hours of learning beyond their working hours, hiring consultants and additional support staffs. The amount of time...
24 March 2020 -
COVID-19 VS CIOs: Practical guide for CIOs to keep the business up and running
  “The CIO role has become more central [to contingency strategies] because technology mediates almost every single interaction in business these days,” says Vijay Gurbaxani, the director of the Center for Digital Transformation at the University of California, Irvine. There is no business that...
23 March 2020 -
Satisfaction - The ultimate need for Enterprises!!!
  We know there are millions of Startups coming up every year. According to the research, there are around 1.35 million tech startups in the world today, “YES” Apty is one among them. Let me tell you an interesting story, “The journey from nothing to something.” We’ve seen companies investing...
18 March 2020 -
How insights are an integral part of any Digital Adoption Platform
“We are surrounded by data, but starved for insights” – Jay Baer Data helps an organization to make better decisions, and that is why each one of them is leveraging the technology to access more and more data. But how important are data and analytics without proper insights? In this post, we’re...
18 March 2020 -
Data Security and Certifications for Digital Adoption Platforms
As more companies invest in Digital Adoption Platforms, many of their IT teams have questions about data security. How can you protect your data as you add tools on top of your existing software and processes?  In this post we’re taking a closer what a Digital Adoption Platform is, what you need to...
17 March 2020 -
Digital Adoption done in the right way!
What is a Digital Adoption Platform? A Digital Adoption Platform (DAP) is a software layer that sits on top of any web-based application and provides a seamless learning experience to the end-users with step-by-step on-screen walkthroughs. What are the primary functions of Digital Adoption...
16 March 2020 -
6 Common challenges faced during ServiceNow implementation
What is ServiceNow? ServiceNow makes work simpler using a workflow engine powered by AI. It provides solutions through workflows for IT, Employees, and Customers. On top of that, with the Now Platform, you can build your own enterprise workflows that you need.  ServiceNow reduces tons of manual...
10 March 2020 -
The Landscape of Learning and Development
The learning and development landscape is changing rapidly. As we start 2020 with an all-time low attention span of 8 seconds, which is less than that of a goldfish, learning needs a new approach. But what kind of approach is required? Organizations must focus to reduce time when they create...
6 March 2020 -
Salesforce MVPs – Why to connect with them and How?
Missed out on the recent Salesforce event? don’t worry we’ve got you covered. Salesforce events are always the source of gaining knowledge and improving technical Salesforce skills. If you follow Salesforce and claim to be a trailblazer, then you’re always craving for more knowledge. Here’s an...
5 March 2020 -
8 Best Practices to Solve Workday Implementation Issues
Workday is one of the most effective ERP and HCM solutions. Workday can yield high returns in productivity and efficiency – when implemented correctly. But, as we discussed in our previous blog on Workday implementation challenges, realizing the benefits of Workday can be difficult. If you don’t...
4 March 2020 -
3 Salesforce training methods to look for in 2020
Companies spend thousands to millions a year on Salesforce. The CRM is a powerful platform for connecting with customers, partners and provides services like marketing automation and analytics to the companies. But, to make it a foolproof investment you need to train your users to get the maximum...
3 March 2020 -
8 Workday Implementation Challenges That Every Organization Faces
Workday is a cloud-based application that serves in human capital management and financial management. The growth of Workday has been phenomenal over the years expanding from a HCM application into an ERP as well.  It’s one of the most powerful solutions in the market, but not always the easiest...
2 March 2020 -
If It’s Not in Salesforce It Doesn’t Exist
The world of CRM is in existence since the inception of Goldmine in 1989. As time progressed, we witnessed many such solutions but one that stood the test of time is Salesforce. It’s in the business since 1999 and so is the famous quote: “If it’s not in the Salesforce then it doesn’t exist”. This...
28 February 2020 -
Two Approaches to Improving Data Quality in Salesforce
How much time is your sales team wasting thanks to poor data quality in Salesforce?  When a customer or contact record is incomplete, your sales reps spend valuable time researching instead of closing a deal. Data quality and management are two of the most significant issues facing Salesforce...
24 February 2020 -
How to Create Training and LMS Content Using the COPE Method
Creating and maintaining training materials for enterprise software is time-intensive. You need to develop how-to documentation, classroom training slides, and LMS course materials. You spend hours taking screengrabs only to have to redo them when there is a change in the software or your...
20 February 2020 -
The Journey from letzNav to Apty
How did Apty become the world's fastest-growing digital adoption solution? For years, we watched as companies invested millions in new software and then millions more in training and support to try to make it work. In most cases, the training didn’t make a difference. We knew there had to be a...
18 February 2020 -
Best Practices for Building Workflows
Lately, in the business sector, the term "workflow" has become a bit of a mantra. And, although the majority of business owners grasp logically why workflow is necessary, it is difficult to fully comprehend until you have seen how it actually functions. Workflows can simplify and optimize...
13 February 2020 -
Why Digital Adoption Solutions Are Key to CRM Adoption
Creating and retaining customers is a core function of any business. After all, customers are the assets that any business needs to make money. To build customer loyalty and retain existing customers, businesses must utilize customer relationship management (CRM). Companies that implement customer...
12 February 2020 -
6 Reasons Why Your Business Should Use Learning Management System
For every business to survive and to flourish, it needs to manage its resources wisely. This is one of the main reasons that while many are willing to embrace new technology, others are reluctant. Some costs needed to be considered before purchasing, like the price of new software, so companies try...
11 February 2020 -
CIOs Essential Role in Driving Successful Change
Digital transformations drive change at unprecedented rates. Companies are adopting new technologies and digitizing their business at record speeds. The increased emphasis on successful digital transformation forces CIOs to take on an essential role in organizational change. CIOs are used to...
10 February 2020 -
7 Inspirational TEDx Talks Every CIO Needs To Watch
TED talks have always been a great source of inspiration professionals who wish to solve their organizational challenges. Listening to the speeches helps you to rethink, restructure (if required) and provides a different perspective. As the world’s fastest-growing digital adoption platform, we at...
7 February 2020 -
The Practical Guide for CIOs to Initiate Digital Transformation
CIOs are an integral part of any established and growing organization since the early 1980s. With the evolution of technology, their role has drastically changed. Today the role of CIO is not just limited to enabling businesses. They are strategic partners and play a vital role in decision making. ...
3 February 2020 -
Top 5 features to look for while choosing a Digital Adoption Platform
Living in the era of the suspense of not-knowing-what’s next, every business is hearing the buzz word “digital transformation.” More than 26% of top-level executives say digital transformation will be the survival factor in the upcoming years. Digital adoption plays a vital role in digital...
28 January 2020 -
TOP 5 DIGITAL TRANSFORMATION TRENDS FOR 2020
In the past few years, the word digital has become the buzzword across every industry. 2020 will be a remarkable year where we can expect many changes in the current market trends. So what can companies undergoing rapid digital transformation expect in the coming year? Without further delay, let’s...
24 January 2020 -
Technology Adoption Explained
Technology adoption sounds simple. You just start using new technology. But anyone who's gone through a software implementation or digital transformation initiative can tell you getting any organization to adopt new technology is challenging. If you want to ensure successful adoption, you've got...
22 January 2020 -
Do you know your digital ROI? Increase the Value of Your Digital Investments
  It’s a new year, and for many companies, that means investing in a new digital initiative. Digital adoption and digital transformation continue to be driving forces for companies of every size. According to Harvard Business Review, companies spent $1.3 trillion on digital transformation last...
17 January 2020 -
TOP 5 MOST READ BLOGS IN 2019 ON DIGITAL ADOPTION BY APTY
  It’s the beginning of the year 2020 and we all are excited. 2019 was a great year for Apty. We helped several new clients successfully adopt new digital technologies. We’re proud of our growth this year and 100% client satisfaction, literally ZERO churns! We hope to provide the same value to you...
9 January 2020 -
4 Tips for Getting More Out of Your ERP System
Odds are you paid a lot for your enterprise resource planning system. A recent Software Path report estimated companies spend $7,200 per user in implementing a new system. Understandably, you're going to want to make sure you get the most out of the new system. In this post, we're looking at Four...
12 December 2019 -
Improve Software Utilization With Analytics
Do you know how people are using the software you purchased to run your business? The software might come with some built-in analytics. But do they give you a clear picture of how effectively your employees are using the system? If you’re lucky, the program may record when and how frequently...
10 December 2019 -
The Most Overlooked Part of a Software Implementation Plan
Implementing new software is expensive and time-consuming. Companies spend millions of dollars and months to years planning software implementations. Unfortunately despite their best efforts, they frequently forget about one key element. Companies make the mistake of focusing on planning the...
30 October 2019 -
How to Automate Your Routine Business Tasks
Automation is the process of using technology to streamline everyday business practices. It is more than simply moving from paper-based to electronic processes; it involves using artificial intelligence (AI) to complete some of your more routine or complex tasks to improve business efficiencies and...
24 September 2019 -
What is Product Adoption?
Your employees are trained on your software, but have they actually adopted it? Do they understand and use the robust features designed to make their lives easier? Or have they simply learned enough to perform their basic job functions, while clinging to their tried-and-true methods to complete...
17 September 2019 -
User Onboarding Best Practices (Infographic)
You’ve invested in some great technological tools to streamline your business practices, but to gain the full value of your investment, your users need to be onboarded properly. Onboarding is the process of bringing new users up to speed on the software you’ve adopted in your company.    That...
12 September 2019 -
7 Tips to Help You Get Through the Software Implementation Process
Choosing to adopt a new software platform is no small task. The acquisition and installation of new software involve relatively straightforward discussions around technological requirements, operational needs, and functional limitations.  However, the actual implementation process involves a whole...
11 September 2019 -
Infographic: Benefits of a Digital Adoption Solution
A new Gartner report recently highlighted something we’ve known all along - using a digital adoption solution like Apty greatly increases your team’s productivity. Gartner included Apty (formerly letzNav) in this new category of Digital Adoption Solutions.    According to the report organizations...
14 August 2019 -
4 Ways to Make Your CRM More Productive
How can you get more out of your CRM? It's a question a lot of managers have. Leading CRM systems like Salesforce have the power to transform your business, but they often come with a hefty price tag. How can you make sure you're getting the full value out of your CRM? In this post, we're looking...
13 August 2019 -
What is Employee Onboarding?
Employee onboarding is the process of fully integrating a new employee into the workplace. It includes more than simply filling out paperwork, teaching them how to do their job, or offering training on technological tools. It also involves helping them learn the workplace culture and integrate...
8 August 2019 -
Why Platform Adoption Should Be a Priority
Companies spend vast amounts of time and money on the purchase and implementation of software applications. Comparatively, the development of an adoption strategy is treated as an afterthought. With so many resources already invested, it’s critical to prioritize platform adoption to make sure your...
31 July 2019 -
New Gartner Report Highlights Benefits of Apty as a Digital Adoption Solution
A new Gartner report identifies Apty (formerly letzNav) as one of the solutions organizations should consider using to increase their sales productivity.  In the report, Gartner analysts included Apty as part of a new category called digital adoption solutions. As CRMs like Salesforce become more...
23 July 2019 -
Meet Apty, Formerly letzNav
letzNav is now Apty! We are proud and excited to share that apart from a new name, we have a new brand identity as well. Though this seems like a big change, our commitment to our core beliefs, values, and philosophies remain the same. We're changing our name to reflect our expanded efforts to help...
2 July 2019 -
Building a Software Implementation Plan that Actually Works
Adopting the right software can have a huge impact on a business. It can increase revenue, improve customer experience, and boost employee productivity. But identifying the perfect software is only the beginning; a thoughtful and comprehensive adoption plan is necessary to make your software...
17 April 2019 -
Learn Salesforce Lightning Like There’s No Tomorrow (or Classic)
It’s no secret that Salesforce is really ramping up the pressure for customers to migrate to Lightning. New features are no longer being released in Classic, which means to stay up-to-date, and to be able to take full advantage of the platform, you need to be on Lightning. In fact, Salesforce...
8 February 2019 -
Onboarding 101: Employee Onboarding Training Guide
From posting a job to candidate interviews, hiring a new employee is difficult, but the hard work doesn’t end on the employee’s first day. HR teams and managers will need to fully train the new hire through a comprehensive employee onboarding program. If you’re looking to improve your employee...
7 February 2019 -
Product Adoption Platform - What It Is and Why You Need One
One of the most common questions we get at trade shows is what is a product adoption platform or digital adoption tool? This blog tackles that question by: Defining what a product adoption platform is, Explaining how it’s different from your LMS or other training solutions, and Exploring who could...
6 December 2018 -
Classroom Training: Does it Work for Software Implementation?
When most people think of software training, they instantly picture a classroom setting. But is classroom training the most effective way to train employees on new enterprise applications like Oracle or Salesforce? Classroom training can be utilized for sales training or to develop other soft...
21 November 2018 -
What Employees Want Out of Onboarding
Successful onboarding programs can increase employee engagement, productivity and retention. But what do new employees need out of your onboarding program? Utilize this list to make sure your onboarding program covers the top concerns of new employees. What Employees Find Challenging About...
15 November 2018 -
Successful Cross-Platform Training - Is it a Myth?
Training users on a new platform is hard enough. Humans are creatures of habit and any change brings out fear and discomfort. When talking about training, sometimes that involves multiple applications and processes that cross multiple platforms, which increases the complexity of training users...
13 November 2018 -
Change Management Best Practices for Software Implementation
Wouldn’t it be great if implementing new enterprise software was as simple as flipping a switch? Unfortunately many executives fail to realize and properly plan for how complicated it can be to change core technology and software. If you’re preparing to adopt new enterprise software, like Oracle,...
8 November 2018 -
Employee Onboarding Best Practices
An effective employee onboarding program can help you decrease turnover and improve productivity. If you want to improve your new employee’s experience, consider adopting these employee onboarding best practices: Provide clear job titles, descriptions and expectations Set realistic onboarding...
7 November 2018 -
8-Step Change Management Process for Software Implementation
Successfully adopting new enterprise software requires active change management. Author, entrepreneur, and Harvard Professor, John Kotter’s 1996 book Leading Change is the gold standard in how to navigate change in business. If you're adopting a new enterprise software, like Salesforce, Oracle or...
3 November 2018 -
3 Main Benefits of Effective Employee Training and Onboarding
Developing an effective employee training and onboarding program has tremendous benefits, but many companies don't have a well-developed onboarding plan. In fact, as many as four out of five companies lack a dedicated budget for onboarding.1 But, the companies that do invest the time, money and...
31 October 2018 -
Change Management: Move to Salesforce Lightning Without Getting Zapped
Lightning. Salesforce has been talking about it for a few years and is now getting serious about moving users over. So serious that enhancements are no longer being made to Classic. So how do you go about planning to move to Lightning, convincing users and management, and then actually making it...
30 October 2018 -
4 Tips for Conquering Change Management Challenges
Change is never easy, especially in a large organization. Whether you’re changing software, processes, or organizational structure, change can make your team members feel uncomfortable. People are naturally resistant to change as described in the classic book “Who Moved My Cheese?” So before you...
17 October 2018 -
4 Key Elements of Change Management Communication
Communication is an essential part of any workplace change, especially when implementing new software or systems. Poor communication can derail a project before it even has a chance to get off the ground. If you’re preparing to adopt a new enterprise application like Salesforce, Workday, or Oracle,...
11 October 2018 -
New Employee Training Checklist: Enterprise Applications Onboarding
You’ve got a new employee starting next week. Are you ready to train and onboard them? Your HR department probably provided you with a new hire training checklist covering everything from benefits to using the phone system. But does it include the systems they’ll use the most – your enterprise...
9 October 2018 -
How the Forgetting Curve is Undoing Your Salesforce Training
A few weeks after a Salesforce training session, most of your users seem to have forgot everything they learned. The scenario is familiar to most Salesforce trainers and admins. What’s behind these cases of mass amnesia? The Forgetting Curve strikes again. Keep reading to learn what the Forgetting...
8 October 2018 -
Five Essential Change Management Tools for Salesforce
Salesforce updates and process rollouts can seem overwhelming, but with the right tools, updates are much more manageable. Successful change management in Salesforce typically requires: Preparing training materials Updating user guides Leading in-person training sessions Providing additional...
8 October 2018 -
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